Confirm your flight booking using the booking number. How to check the booking of a ticket for a charter flight of the Russian airline

Purchasing e-tickets for different types transportation, including aviation, is no longer an innovation. It is very simple and convenient.

However, with such a purchase, the client receives only an electronic version of the ticket and some questions may concern him. In fact, the purchased ticket contains information about the identity of the passenger, airports of departure and arrival, place, date and time of departure.

The itinerary receipt just contains all the data that is necessary to validate the ticket.

Has the payment gone through? Has the booking been booked? Did he fall into the hands of a scammer? How to check a plane ticket by last name?

You can find out all the data of interest in several ways:

  1. check by phone hotline;
  2. find out on the website of the airlines for which the ticket was purchased;
  3. to find out on special websites of air bookings.

If you only have the passenger's last name and nothing else, call the airline's hotline right away, don't waste time on other methods!

As a rule, in order to check the status of a ticket, you may need the following information in its various variations: passport, last name, first name, reservation number.

We would advise you to proceed in the following order:

  • if you have an itinerary receipt on hand, then use the airline's website or the booking website;
  • if there is only the last name of the passenger, then you should start with the call center of the airline

The process of purchasing a ticket is as follows:

  1. search for the most profitable air ticket, for example on this site;
  2. booking;
  3. payment;
  4. receive a itinerary receipt to your e-mail.

Article navigation

Method one - by phone

To check your flight booking, you can:

  • call the airline's help desk or its customer service department;
  • in the telephone mode, you will need to give your last name and the booking number or the ticket itself.

Employees of the company will be happy to serve the client in the shortest possible time and provide all the necessary information. Usually it is already stored in their database.

Phone numbers of major airlines
Aeroflot +7 800 444 55 55 free
s7 (Siberia Airlines) +7 800 700 07 07 free
Russia +7 800 444 55 55 free
Ural Airlines +7 800 770 02 62 free
UTAIR (UTAIR) +7 800 234 00 88 free
North Wind (NordWind) +7 800 222 48 44 free
Victory +7 809 505 47 77 paid

If there is no information regarding the booking, you should consult with the manager regarding further actions to correct this situation.

Method two - information on the airline website

The second way to clarify the necessary information about the ticket by last name is the corresponding section of the airline's website. Most firms provide their customers with this opportunity.

To quickly find out about this opportunity, simply enter the following information in the search engine: “airline name check booking”. Most likely, the link you need will be among the first three search results. You can use our table for convenience.

In the proposed electronic form, you must fill in the items about the last name and ticket number. After that, the booking information will be available to the client.

Where can I check my reservation online
Airline Official site Why is it checked
Aeroflot verify booking code + last name
s7 (Siberia Airlines) verify last name/email + order/booking/ticket number
Russia verify by ticket number + surname
Ural Airlines verify last name + order number
Utair (UTEIR) verify by booking number + by last name
North Wind (NordWind) verify by booking number / by ticket code + by last name
Victory verify booking code + email/booking code or

by flight direction + by departure date + by date of birth + by surname + by passport number and series

Method three - find out in the booking system

The third option, how to check a plane ticket by last name, is third-party specialized Internet resources. The main world systems for booking plane tickets are Amadeus, Saber, Galileo, Sirena-Travel.

When ordering an electronic ticket for air travel through one of them, you should go to the appropriate portal and enter the required data. The surname fits into the line in the same form as in the passport, in Latin letters.

Next, enter the ticket booking number. After checking the data, the client will have access to the receipt, which contains information about the date of departure, date of arrival, the name of the carrier, route, passenger data.

Checking a plane ticket by last name is done quickly and easily by each of the three methods listed above. You just need to choose the best option for yourself.

Where to get data for verification

If you need certain data, but you cannot find it, use this information.

  1. The surname and name of the passenger, as a rule, are written in the same way as on a foreign passport or on a driver's license. Sometimes the Russian surname is translated automatically on the site.
  2. The booking number is located on the itinerary receipt, which should have been sent to you by e-mail. In addition, this number can also be located in an e-mail from the seller.
  3. The order number is sent to the e-mail address even before the itinerary receipt is issued to track the status of the reservation. Often this information is duplicated by SMS.

What to do if you have not received a confirmation of the purchase of a ticket

Sometimes it happens that you seem to have issued a ticket, but you have not received confirmation of its purchase. In this case, try the following steps.

  1. First of all, open your email and check your spam folder, there are many messages sent on behalf of the seller per day, and it is possible that the letter ended up there. If it's really in this folder, click on the "not spam" button and update your mail. Now you can view information from the seller.
  2. If there is no letter, check the incoming SMS messages on your phone. Often a message about the status of the order is also sent via SMS.
  3. If there is no information either by email or sms, check the debit on your card with which you paid for the ticket. The easiest way is to look at SMS or in the Internet bank. If there were no write-offs, then most likely you did not buy a ticket.
  4. If there was a write-off, then in the details of the payment you can find the name of the seller in whose favor the money was written off and so find out the name of the airline or agency that issued you the ticket.

Each of us, one way or another, loves to travel! We pack our bags, buy everything we need, use the Internet to purchase a ticket. And now we are ready to hit the road ... But then questions arise: did the ticket reservation go through? Did I do everything right? And did I fall for the tricks of scammers?

Airlines from all over the world began to resort to electronic plane tickets. In fact, they represent a record of your data in the electronic database of the aviation enterprise.

No worries! Knowing a few rules, you will be sure that your e-tickets are not fake, they will help you get to your destination comfortably and without incident.

How to check airline tickets?

Often, the procedure for ordering the right ticket begins with choosing the desired flight. After that, you should specify the number of passengers and contact information, make a payment for air tickets and print the form. Airline websites are trying to create free and public booking systems, and entry into them does not require mandatory registration.

Purchasing an electronic plane ticket today does not cause any difficulties. It is not necessary to waste your time traveling to agencies and buying paper tickets. The online booking system will greatly simplify this task, everyone will be able to find and book tickets using special sites on the Internet.

If not on hand paper ticket, electronic flight information will always be provided on the website. There is no need to doubt: after ordering, the number will definitely be in the database.

When ordering a ticket, the numbers of which have been carefully checked, the buyer will receive only a receipt containing the necessary information about the upcoming flight. This document confirms the data on the number of the purchased electronic ticket. Many customers who book flights for the first time are concerned about how to check passenger seat reservations. If you receive a copy of the ticket, find its booking code. This will make it possible to consider detailed information about future travel.

The number of the electronic ticket is indicated in the itinerary receipt and consists of thirteen digits. This parameter is very important for checking its status. There are four main systems in the world that deal with the accounting of documents of this kind.

In order to check the data, you do not need to go to the airport! You just need to call the airline (phone numbers of companies can easily be found in a search engine). So in order to get information, you need to name the order number of the ticket or booking (you can see this data on the itinerary receipt). And after a couple of minutes you already know everything about your upcoming flight!

*This method should also be used when you need to check tickets only by the ticket order number, not taking into account the last name. If there was a technical failure (your order number was not found or other problems), then the most The best way call the place where the tickets were booked.

What do you need to know to book a ticket online?

There is another method for verifying the authenticity of your ticket. Naturally via the Internet!
You should open one of the GDS booking systems!

On the this moment the most common are:

*GDS is a global distribution booking system through which you can check the validity of your booking.

By entering your last name and booking number in special boxes, you will receive an itinerary receipt. If the ticket is confirmed, at the bottom of the form you will see the inscription: "Status: Confirmed (NC)".

You can also print or send flight information using the checkout services. It is possible to view the weather in the desired region, maps of cities indicating various attractions, etc.

In addition, do not forget about the airline's website, the use of which is quite easy. In the appropriate fields of the form, you need to drive in your order number and last name in the international language and click "Check".

If the issuance and purchase of an electronic plane ticket has already been made, but your flight is canceled for any reason, it can be returned or exchanged. To do this, you need to contact the operator of the site on which you made the order as soon as possible. He will help you cancel it with a minimum loss of funds.

How to decrypt armor information?

Air tickets have already been ordered, everything is in order with them, and we have information about the reservation in our hands - the itinerary receipt. And how to make out what is written on this piece of paper, which confirms the purchase of a plane ticket? You need to figure out your order number. It's pretty simple, let's take a closer look.

One way or another (regardless of the type of sheet and the location of the parameters), any electronic receipt contains the following:

  • Passenger's first and last name
  • The name of the airline and agency through which you purchased the ticket
  • Booking code
  • Number of ticket
  • Route (from where, where, date and time)
  • Baggage Information
  • Payment form
  • Flight number
  • Cost and date of ticket issue

One important note: the receipt indicates the local time: both departure and arrival. For example: you are flying from St. Petersburg - St. Petersburg time, to Krasnoyarsk - respectively - Krasnoyarsk time.

“That seems to be clear! But wait! What are these numbers and letters, I can’t make out anything! - do not be afraid! Now everything will become clear!

For instance:

  1. SKOROHODOVA/ANNA MR
  2. 9Y4567 L 18FEB 3 DMBXAB HK1 0530 2 0540 0940+1 *1A/E*

1. Your last name and first name in Latin.
2. Departure information:

  • Airline and flight number (9Y - airport of Kazakhstan, 4567 - flight)
  • Departure date (18FEB - 18 February)
  • Point of departure. In our example, both in Kazakhstan and in France there are many airports, so the codes are indicated according to the IATA system (DMB - Aulie-Ata, Taraz, XAB - Abbeville with the city of the same name)
  • Registration end time (usually absent)
  • Departure and arrival time (arrival in this example will be the next day, so +1)

Also in addition: you can have several such flights, so the number of lines will be larger.

Checking your reservation using your ticket number is also possible, but not always available, since this service is not provided by all partners involved in the sale of air tickets

It is recommended to have this document with you and keep it until the end of the trip, you may need it to enter the airport building and pass passport control. Remember that knowing the ticket number, you can check all the information in advance.

How to understand the electronic database?

You are about to leave your home and go to the airport, but there is no guarantee that upon arrival there, your flight will not be delayed due to weather conditions, or not canceled at all. Although all the parameters are written in the itinerary receipt, and the ticket number has been checked a dozen times, no one can guess this. Usually, a list of flights is displayed on the scoreboard at the airport, as well as their status.

The following inscriptions are possible:

  • Boarding - landing in progress
  • Delayed - the flight is delayed
  • Check-in - check-in for the flight has begun
  • Departed - the flight has departed
  • Canceled - flight canceled
  • Scheduled - the flight will depart on schedule
  • Gate open - boarding has begun
  • Gateclosing - registration ends, you need to hurry
  • Gate closed - registration is over

Just so that an unexpected inscription at the airport does not take you by surprise, you should use these tips: enter one of the airline websites, enter the flight number in the search or indicate the route, get the desired answer!

Remember that to check the order, the number is indicated in one of the global Internet systems, and when buying a ticket, electronic data is stored.

Now you know everything about how to check flights, decipher booking information and check flight status. You can safely pack your things and go on a trip, knowing only your order number! We hope that thanks to these tips and explanations, the entire flight procedure (from buying a ticket to the moment when the plane arrives at your destination) will not be a burden for you! Successful flight!

Online ticketing services are becoming popular and in high demand. With the advent of this innovation, the procedure for air travel has become much easier - passengers no longer have to crowd in line to reserve a seat on board, and boarding the plane itself is now faster.

Today, a third of the country's citizens are already familiar with such a service, and the rest of the air carriers' customers have not yet heard of such a possibility. Therefore, let's take a closer look at the electronic ticket, tell you how to use this receipt correctly and find out why the emergence of innovation is beneficial and convenient for Russians.

Booking seats on the liner online requires documentary evidence. An electronic ticket is a piece of paper that indicates a purchase made online. Of course, in the ordinary understanding of people, an e-ticket is a trivial receipt that contains information about an airline client and details of the planned transaction.

Purchase Data specific ticket via the Internet are stored in the electronic database of the airline, and in the hands of the passenger remains a proof of booking a seat on board. This document contains the following information:

  • the initials of the flying passenger;
  • passport data;
  • dating, exact time, flight number and coding;
  • status of payment for services;
  • seat reservation code and serial number of the itinerary.

In addition to these data, the e-ticket contains information about the airport, the duration of the flight and the class of service chosen by the client. During check-in for a flight, the passenger presents the airport employee with a passport and a receipt for the purchase made. No other paperwork required, therefore, here it will be possible to go through a similar procedure online and calmly follow the board of the aircraft after the landing announcement.

When booking a seat online, a potential client of the airline leaves an e-mail address where a letter is received containing information about the flight. It describes the time of departure, the list of airport terminals through which the flight is scheduled, the coding for data verification, information about the passenger.

In addition, the itinerary contains the designation of the seat class and the duration of the flight. Such information is informative and contributes to a clear idea of ​​the airline customer about the upcoming trip.

The special code that such paper contains is the defining criterion. Using the cipher, the passenger checks whether the transaction is valid or confirms the seat reservation when the flight date approaches. Unfortunately, the risks of forgeries are high here, so it is important to make sure that the document you have is legal. Such actions are available on specially designated sites or airport services.

In order to avoid unnecessary problems, experienced passengers verify the authenticity of the paper immediately after purchase. It will be possible to check the tickets purchased via the Internet using several different details that are indicated in this receipt.

Today, airline customers practice using their last name, flight number or booking number to make sure that the purchased e-ticket is not a fake. Now that we know the features of buying such a ticket, let's find out how to check the deal and what you need to know for this.

We clarify the authenticity

Today, people have the right to use several options for reconciliation and clarification of data. Experienced netizens prefer online checks. This is a convenient way to find out if you are a victim of scammers. Moreover, the accuracy of the data obtained in this way is not in doubt.

but there is a second way- clarification of information at the carrier's office. Here it is enough to contact an airline employee by phone and find out the details of the transaction. Having a receipt in hand, you will receive answers to any questions you are interested in from official representatives of the company.

The information in the itinerary will help specialists find the necessary data in the computer and accurately describe the nuances of the future flight.

Reconciliation of booking

Intending to clarify the information on their own, the client will be able to check e-ticket on the plane by the reservation number in the network. To do this, use the six-digit cipher, which we mentioned above. It often contains three numbers and three letters, for example, 234 CSD, such a combination of characters is not stable - numbers and letters can be different and swap places with each other.

To book seats on board the aircraft and to further check the validity of the receipt, the client checks with the airport service which system the specific airlines work with. There are four bookings in the world: Amadeus, Galileo, Sirena-Travel and Sabre. Naturally, each service is based on its own portal in the network. Amadeus provides services on this site, customers will find the Galileo service on the portal by clicking on the link provided. Sirena-Travel works.

For example, Aeroflot operates on the Sabra system, so all you need to do is go to the relevant website and confirm the booking action. At the same time, it is advisable for the passenger to remember that booking seats on the liner has time restrictions. You will be able to take advantage of this opportunity at least six hours before the departure of the board for the flight.

Verification algorithm electronic ticket here is easy. In the opened window of the site, the passenger enters the last name, first name and booking number. Then, after pressing the "view flight information" button, a special board will open, where the day of the flight and other details are indicated. It provides information about the time of departure and arrival on the specified route, the name of the airline that provides such services. It is important to pay attention to the last line of the table - the mark “order confirmed” must appear here. The absence of such an entry indicates an error.

Checking data by initials

If you are wondering how to check an e-ticket for a plane by last name, it is almost impossible to do this. Indeed, in order to clarify the correctness of the information, the service will require additional information, for example, the number of the order, receipt or booking. Consider this nuance, because the system processes complex data and gives an answer only in cases of correct information input.

The only thing you will be able to verify by last name is the booking number. True, such actions are likely in case of purchasing tickets on the OneTwoTrip service. On this site, using the initials of the passenger, the serial number of the electronic itinerary, the client specifies the time of departure, the date of departure and arrival at the desired destination, the place on board and the number of satellites. However, using the information received, it will be possible to conduct a comprehensive verification of the authenticity of the receipt.

Actions when inaccuracies are found

Let's assume you succeeded check your flight reservation or confirm your flight. But what if there is a mistake in the verified ticket? Of course, this is an unpleasant moment, but there is little reason to panic. According to the rules, the initials of the passenger are written on the receipt, comparing the data with the information indicated in the passport.

If you find a discrepancy between the data in the itinerary receipt and the real ones, hurry up to contact the airline representative to resolve this issue.

If a mistake is made in the last name or first name, you should contact the airport service as soon as possible and notify the appropriate specialists. In general, the administration of the airline offers customers several options for getting out of this situation. We list the methods in the form of such a list:

  1. Airlines allow making edits on the printed itinerary.
  2. The carrier withdraws the ticket and invites the passenger to purchase a new document. The money spent is returned to you, but the company charges a fine for a damaged form.
  3. The representative of the airline considers the errors insignificant and and allows you to fly with the received ticket. The employee warns the registration service and conductors on board the liner about the identified inaccuracies.

Sometimes there are situations of changing the places of the client's initials. This nuance is not considered a mistake by airline employees, but when registering a flight for a passenger, some additional questions sometimes arise from employees of the airport terminal services.

An inaccuracy in the spelling of the client's initials, an error in the passport number or an incorrect date of birth is considered by the airport staff to be a shortcoming that needs to be corrected. Here it is advisable to notify the administration of the airlines in advance so that in the near future the employees will replace the ticket, indicating the exact information there.

A careful study by the client also requires checking the flight of the aircraft. The passenger specifies in advance the flight and the route he follows, the time, the date of the beginning and end of the flight and the name of the airport. It is appropriate to carry out such checks via the Internet or other convenient way. In situations where there is no booking confirmation, do not despair. Here it is appropriate to contact the ticket seller and clarify the update of information on the desired flight. Conscientious market players will assist in such a matter and make the necessary adjustments, correcting an accidental oversight.

Timely clarification of the information indicated in the ticket will save you from possible troubles in the future

As you can see, buying an e-ticket is a modern and very convenient procedure that allows passengers to save time and facilitate the necessary nuances of the upcoming flight. However, protecting yourself from mistakes and fraud is the main task of an airline client who intends to independently go through the necessary stages of such a procedure online. Check the authenticity of tickets in advance, so as not to encounter an unpleasant surprise in the last seconds of checking in for a flight.

The purchase of electronic tickets is gradually gaining popularity and is replacing the usual way of booking seats for a flight.
A six-digit booking code will help you verify the authenticity of your e-ticket
You can check the authenticity of an electronic ticket online or by calling the airline office
Various airlines work with several booking services, which can be used to check the reservation of a ticket purchased on the Internet
In some cases, only the booking number can be checked using the last name on the e-ticket

Many airlines have switched to electronic tickets, abandoning paper documents. Some people who are used to the old rules may find these tickets suspicious. In case of doubt, you can check the electronic ticket for the plane via the Internet in various ways.

What is a reservation and e-ticket

An electronic ticket is an analogue of a regular document. Its prices are more affordable than anywhere else. It's digital, not paper-based. The ticket is a guarantee of the conclusion of an agreement between the traveler and the air carrier. It is impossible to lose it, because it is not a piece of paper, but an electronic type record that can be “seen” in different parts of the world. Information about the purchase of an e-ticket is entered into the airline's database, so every passenger will be able to check the plane ticket reservation.

After confirming the e-ticket reservation, the person receives an itinerary receipt by e-mail, which is an important document. This is not a ticket, but a confirmation that you bought it. Here you can find information about the route and its conditions, as well as about passengers.

What data is needed to check the reservation

Purchasing a ticket online means receiving a copy of the itinerary receipt. The documents contain information about the passenger, the booking code, the specifics of the route and the planned flight. Features of an electronic ticket are very important, because they make it possible to make sure that the departure will be carried out at the scheduled time without delay.

You can check a plane ticket purchased online by preparing the following information:

  • reservation code, which is registered in the issued receipt;
  • the surname of the person who bought the ticket, indicated in Latin letters;
  • the address of the mail that was specified in the process of concluding the contract.

If a person was not given a copy of the receipt describing the features of the route, then you can find it after entering Personal Area, which is located on the resource where you made the purchase. An email will be sent to you containing a special link. The access code will allow you to be in the section that you need.

Important! If after paying for the ticket you received flight data, then you need to check the electronic ticket to make sure that the information indicated on the e-ticket is correct. The details of the booked document will appear on the screen.

Online ticket validation options

There are several options for booking airline tickets using systems on the Internet. This is an online system and a site that belongs to the organization. To cope with the task on your own, you need to confirm the reservation through the airline resource by filling out the proposed fields of the proposed form. Then click on "Verify". This is how we check tickets purchased from well-known airlines.

The second method practically does not differ from the above described option. To check a plane ticket by last name or other data, you need to go to the web resource of the booking system through which the tickets were booked. There are 4 large systems in Russia that offer such services.

Amadeus

You can check your Amadeus ticket at checkmytrip.com. This system cooperates with such airlines as Ural Airlines and S7 Airlines. The site offers a form, the fields of which must be filled in in order to receive information about the fact that the e-ticket was indeed booked by the company.

Siren

On the myairlines.ru website, the process of purchasing an air ticket is carried out, and here you can quickly check the reservation using the paid document. If a person has purchased a ticket from Aeroflot or S7 Airlines, then such operations will take a minimum amount of time. You can quickly get confirmation of the authenticity of the electronic receipt.

Galileo

To check your booking on Galileo, you need to go to viewtrip.com. The site offers to check the availability of bookings for flights of famous airlines Pobeda, Ural Airlines and other options.

Saber

To check the information you're interested in on Saber, visit virtuallythere.com. Here you will find the forms that you need to fill out in order to receive the necessary data.

Important! Often, information about the online booking system is indicated on the issued itinerary sheet. If it was not possible to determine which resource was used, then you need to ask for help from the airline operator. You can also check each of the systems, because you don’t have to spend a lot of time on it.

How can I check my booking

The easiest option is to check the electronic ticket for the plane by the reservation number. The code, consisting of six characters, contains letters of the Latin alphabet and numbers. The first cipher is designed to determine the fact of the reservation on the official Aeroflot website. The second serves to get acquainted with the details that are typical for the flight in the chosen direction.

Now you need to fill out the form proposed by the system:

  1. Enter the passenger's last name only on English language, as on the electronic receipt of the itinerary.
  2. A field is filled in in which you must enter the booking number issued after paying for the ticket, consisting of six specific characters.
  3. Enter the email address associated with the specific order.

If the information is specified without errors, and the plane ticket is actually booked and purchased, then you can click on the "View" button. The passenger will receive all important information regarding the flight.

The traveler should definitely check if there is a ticket reservation before the flight. Often there are situations when errors were made in the process of filling out the form, which lead to the absence of booking tickets. Pay special attention to this nuance, because the cost of tickets cannot be called low.

If you would like to check your booking by ticket number, please be aware that some sales partners do not provide this service. You will need to specify Additional information(booking code). Checking the ticket by number is carried out on the airline's website, where the corresponding forms are offered.

Important! If the passenger booked a ticket in online mode, then during the check it is necessary to pay attention to the “Status” item. It is located on the side of the receipt or at its bottom. It indicates that the flight booking is confirmed and paid.

Is it possible to check the reservation by last name

If we buy air tickets, we are interested in whether it is possible to find out important information in the future by our own surname. In practice, it has been proven that it is impossible to access data by specifying only the last name. You will need to make a call to the airline to give the order number or reservation code. Therefore, when purchasing electronic tickets, these data must be recorded or saved.

You can use the online service to check the plane ticket, indicating the last name and additional data. They will be requested by the corresponding form, the fields of which must be filled in. Only in this case, the passenger gets the opportunity to make sure that the payment was successful, find out the time of the flight, clarify the date of departure, etc.

Remember that you need to check an electronic ticket for an airplane by last name if you are not sure that the reservation has passed. Otherwise, you may encounter unforeseen difficulties that will lead to the fact that you find yourself overboard, because it is impossible to get on a plane without a ticket. Its status is carefully checked by the relevant services.

What to do if an error is found in the ticket

An unfortunate incident can happen even to those passengers who are attentive to the process of filling out the established forms. There is no reservation because there were errors in the spelling of the surname and name or in the passport data. When making such purchases, you need to look at current problems:

  • if it was not possible to check the ticket by last name, then you urgently need to dial the airline's hotline number to ask if there were any errors in the process of filling out basic information about yourself;
  • make the amendments, but remember that you will have to pay a penalty for the fact that the ticket has been amended.

If a person makes a mistake when writing a passport number or indicating his date of birth, then the airline can forgive such errors. To cope with the current situation, experts look for typos and simply remove them. If an employee finds an error, he checks the accuracy of the data to avoid trouble in the future.

Air company employees make a mistake when registering a passenger. Often this is due to the fact that the name and surname are interchanged. If you are aware of a similar problem, then come to the airport and tell the employee that such a nuisance has arisen. Otherwise, when boarding the aircraft, you will have problems.

These rules will help to check if the passenger has a reservation for an air ticket. You need to clarify in advance so as not to encounter unforeseen difficulties during the flight.

Modern technologies make it possible to purchase food, clothing and equipment from home. Buying or booking an air ticket has also become possible thanks to the development of special services. Any major airline("Aeroflot", "S7", "Red Wings", "Belavia") makes it possible to purchase tickets for flights of air routes to different directions through online ticket offices.

The plane ticket in this case will not have the usual form - it is a confirmation issued by the company in in electronic format, certifying the fact of the conclusion of an agreement for the provision of services between the parties (the passenger and the airline chosen by him).

Booking allows you to save time, as you do not need to go to the airport to buy a ticket or check luggage. In order to get on the flight, the document does not have to be printed out. At the time of inspection and pre-flight control, it is enough for a passenger to present a passport.

Since a person does not have a paper version in his hands, and the money for the ticket has been written off, in some cases anxiety begins. To eliminate all possible options for errors, you need to know how to check the ticket with a guarantee by the ticket number and make sure that the reservation is error-free.

What is an e-ticket

An electronic ticket or eticket is a record that is stored on the server (not the website) of the airline. On the monitor, it will look like a normal boarding document. The record contains personal information:

  • passport data;
  • initials of the client;
  • ticket and flight number;
  • seat (number, location in the cabin);
  • the amount of luggage (it can be indicated by the number of bags / suitcases or in kg);
  • full cost (in rubles);
  • air carrier booking code (pnr);
  • airports at the place of departure and arrival;
  • flight time interval.

The date of departure and the airline undertaking the service are also indicated. Preservation booked ticket guaranteed by 99.9% percent, since the possibility of failure exists, but its probability tends to zero. To ensure data security in the event of a server outage, all information is duplicated and stored in an archive, so recovery takes a little time.

Interesting! A document such as a birth certificate will not be required to issue a ticket - an exception is the flight of a minor passenger.

You can buy a ticket and pay online in a few seconds. After completing the main procedure, the passenger will receive a letter to the specified e-mail address, which will contain a confirmation - itinerary receipt. It can be printed. It is recommended to do this so as not to forget the basic information about the upcoming flight.

The procedure for checking the authenticity of the ticket

The authenticity of the document is confirmed at the time of booking. A special code is issued, which is a cipher made up of 6 characters (combinations of letters and numbers). You can book through the site at any time (24/7).

In rare cases, it happens that a letter with a itinerary receipt does not arrive. The passenger can view it by opening a personal account on the website where the booking was made. It is recommended to print this document, as it may be requested for verification during passport or other verification control.


Fraud Protection

Booking systems have special degrees of protection, so it is impossible to obtain information by indicating only the passenger's last name. Also, in this case, obtaining information will be denied both during a call to the hotline and when visiting the site. It is necessary to carefully check the e-ticket for the plane to exclude any possibility of error.

E-ticket verification options

  • initials in transcript: surname and name of the passenger departing on the flight(they are entered in full spelling);
  • code confirming the fact of the reservation(cipher to be generated automatically);
  • air flight number(usually consists of 4 digits).

The e-ticket also contains information about the confirmation of payment or the fact of booking. There are several ways to check the status of a reservation.

On the airline's website online

For the procedure, you need to fill out a special form, which indicates the following information:

  • number of the purchased/booked ticket;
  • booking code sent by the company operating the flight (6-digit cipher);
  • surname and name of the passenger departing on the flight (indicated exactly as it was written on the ticket).

After that, you need to click on the "Check" button.

Calling a travel agency or airline

If there is no access to the site, then you need to call the operator of the selected air carrier. You will need to provide the numerical number of the plane ticket (the company operating the flight is also determined by it) and the booking code (PNR).

With the help of booking services

All systems ("Siren", "Amadeus" (Amadeus), "Sabre", "Galileo", "MyAirlines", "www.sindbad.ru" and others) allow a passenger who knows the code set of numbers to find the information of interest to him on the portal . It is important to bear in mind that if there is no information in one of the systems, before calling the operators, you need to go to the websites of other companies. For ease of use and saving time, large services have created not only websites, but also mobile applications.

The procedure for checking by ticket number and last name

You can check the reservation by filling out the form and entering personal data (exactly as on the ticket). By clicking on the "view" button and confirming the accuracy of the information, a person will be able to track the fate of his ticket. Information about the payment made and the status of the reservation will be displayed in the corresponding column of the application or website. Please note that it will not be possible to check the ticket reservation by the reservation number without specifying the last name.

Flight validity check

Before the flight, you need to periodically check the latest information on the website of the carrier company. If the flight is confirmed (this is displayed in the status column), there is nothing to worry about. In the case when there are several hours left before the flight, and the column is empty, you need to call the airline and clarify the information.

Common Problems

Despite the fact that ordering a ticket online is very convenient, it, unfortunately, does not exclude the possibility of problems.

No booking

In this case step-by-step instruction will be as follows:

  1. Call the company (visit a travel agency).
  2. If the reservation was made through the service, then contact the customer support department (the likely outcome is that the payment was not received, there was a failure on the server, specialists will look at the databases and in the archive).
  3. Check the ticket details with the airline operator.

It must be remembered that in 99% of cases the decision will be positive for the traveler. If the problem is that there are problems on the site, then the road document will be restored using archived information. The representative of the carrier will search for a reservation by bases, but if it fails to find it, he will offer the best time to reschedule the flight to another time.

In the event that the flight is not possible due to the fault of the carrier, the company will offer to return part of the funds spent on the ticket (up to 100% of the cost), even if the flight was a charter or regular one. In the absence of a reservation on the list, a check will be made, then another boarding pass or the possibility of repurchasing will be offered. A visa or other documents are not required for this. If you contact the cashier with this question, he will offer options for replacing with convenient dates.

Passenger data error

Immediately after the electronic ticket document (receipt) has been received, you need to check whether the following is written correctly:

  • surname;
  • Date of Birth;
  • number of ticket;
  • passport information.

If already at this stage the user has found an error, you need to act like this:

  1. Call the company with which the flight was planned (the phone number is always indicated on the official website, it can also be a single hotline).
  2. Report an error on the resource where the booking was made.

If erroneous information is revealed directly by the user, and not by company employees, you need to notify specialists about it as soon as possible. Then on the first day there will be no fine from the airline, and the information will be changed to the current one.

Other solutions to the problem:

  • the passenger will be allowed to use the issued ticket without correcting errors - the main indicator will be the barcode of the document;
  • the issued flight document, in which errors will be revealed, is canceled. In this case, the passenger will have to reissue the ticket.

Also, the money spent can be returned, but the representative of the carrier will deduct from them an amount equal to penalties. The term and amount depend on a number of factors - the method of payment, the company. Penalties are provided due to the fact that such errors entail violations of air traffic.

Names of airlines, websites and travel companies where you can order and then check the booking of the ticket:

  • Azurair;
  • "Biletix";
  • "Ellinair";
  • "Anex tour";
  • "Etihad";
  • Ryanair;
  • "Iraero";
  • "Globus avia";
  • Aeroflot;
  • "Sinbad";
  • "Havo yullari";
  • "Rusline";
  • Emirates;
  • "Red Wings";
  • "Intourist";
  • Etihad;
  • "Nordwind" (Nordwind);
  • "Aurora";
  • "Lufthansa";
  • "Ural Airlines";
  • Utair Airlines (Utair Airlines);
  • Maxim;
  • "onetwotrip";
  • "Pegasus" (Pegasus);
  • Travel;
  • Wizzair;
  • "Victory";
  • Turkish;
  • "Nordavia";
  • "Nordstar";
  • "Tutu (Tutu)".

There is also an air ticket office on the Ozone service. You can book and find accommodation on the Booking service. The base of availability of free apartments and rooms that tenants are ready to rent is regularly updated. You can search after registration. The service works in Russian, English and other languages.

Remember that a printout of the ticket may be requested at the border check during international flights, so it is better to print the document and take it with you.

Timely checking of the ticket reservation will help to make sure that there are no typos, errors or incorrectly entered data that may cause the cancellation of the flight.

The main duty of every tourist is to check the presence of all documents with him before setting off on the road. When traveling to foreign countries, these are: a passport, a visa (if necessary), sometimes a certificate from the employer as proof of solvency.

Purchasing a plane ticket electronically is convenient, fast and economical. Companies provide various discounts for buyers. It is necessary to carry out registration in large and proven services, with tour operators or on official websites. It is best to track the status of the reservation constantly, and print the received coupon for presentation in case of control.

Identification of errors or typographical errors may lead to the need to replace the ticket, so it is important to notify the representatives of the carrier about this situation in a timely manner so as not to lose the opportunity to travel on the selected flight.

In rare cases, it will be necessary to pay a fine as compensation for the losses incurred by the company, but most often it is possible to get the opportunity to reissue the document. Attention at the time of check-in and timely verification of the information in the ticket will guarantee the flight.