Association of tour operators in the field of outbound tourism "Turpomoshch"

Earlier, we have repeatedly mentioned certain provisions of the Law on the Fundamentals of Tourism in connection with associations of tour operators and travel agents. Increasing in recent years cases of violation of their duties by tour operators, as a result of which tourists found themselves in an extremely difficult financial situation, especially in the case of outbound tourism, determined the attention of the legislator to this issue. As a result of legislative activity in 2011-2012. the most important amendments to the basic law on the basics of tourism activities were developed and adopted, which significantly changed the status, goals and functions of the association of tour operators. Let's dwell on this in more detail.

First of all, we should dwell on the third part of Art. 4.1 of the Law on the Fundamentals of Tourism, according to which tour operators operating in the field of outbound tourism must also be members of the association of tour operators in the field of outbound tourism, acting in accordance with the Law on the Fundamentals of Tourism. Thus, membership in the association of tour operators in the field of outbound tourism for tour operators operating in the field of outbound tourism has been transformed from an opportunity into an absolute obligation. The importance of this norm is confirmed by its duplication in sec. 11 of the same law, which states that tour operators operating in the field of outbound tourism are required to be members of the association of tour operators in the field of outbound tourism, created in accordance with the Law on the Fundamentals of Tourism Activities. In addition, we emphasize that almost the entire chapter V “Associations of tour operators and travel agents, associations of tourists” of the Law on the basics of tourism activities is devoted to the issue under consideration.

According to Art. 11.1 of the Law on the Basics of Tourism Activities, the association of tour operators in the field of outbound tourism is a non-profit organization, which is a single all-Russian association, which is based on the principle of mandatory membership of legal entities operating in the territory Russian Federation tour operator activities in the field of outbound tourism, and operates in order to provide emergency assistance to tourists. The declared purpose of the activities of the association of tour operators in the field of outbound tourism is specified in the text of the charter of the Association "Association of tour operators in the field of outbound tourism" Turpomoshch "". In particular, according to Art. 2. The subject and goals of the activities of the Association, the purpose of the creation of the Association - the representation and protection of the common property interests of the members of the Association related to the provision of emergency assistance to tourists; provision of emergency assistance to tourists in accordance with the Federal Law "On the Fundamentals of Tourism in the Russian Federation".

At the same time, according to the charter, the activities of the association of tour operators in the field of outbound tourism are determined by specific tasks. In addition, as noted on the Association's official website, the Tourist Assistance Association is called upon to take care of every tourist who finds himself in a difficult situation due to the financial insolvency of the tour operator,9.

The association of tour operators in the field of outbound tourism is open to new members. To acquire the status of a member of the association of tour operators in the field of outbound tourism, the tour operator is obliged to pay a contribution to the compensation fund

within the time limits and in the amount established by Art. 11.4 of the Law on the basics of tourism activities. The Law on the Fundamentals of Tourism Activities also lists specific grounds for terminating the membership of a tour operator in an association of tour operators in the field of outbound tourism, which include:

• - statement of the tour operator about withdrawal from the members of this association in case of termination by the tour operator of activities in the field of outbound tourism;
• - non-payment of contributions to the compensation fund within the time limits established by this Federal Law and in the amount determined in accordance with this Federal Law;
• - liquidation of the tour operator in accordance with the legislation of the Russian Federation.

In case of termination of the membership of the tour operator in the association of tour operators in the field of outbound tourism, the association shall notify Rostourism in the form electronic document, in a certain order.

The association of tour operators in the field of outbound tourism performs the following functions:

• - provided in the manner established by the Government of the Russian Federation, the provision of emergency assistance to tourists in cases of impossibility of performance, non-performance or improper performance by the tour operator of obligations under the contract for the sale of a tourist product;
• - within the amount of expenses incurred by the association of tour operators in the field of outbound tourism for the provision of emergency assistance to the tourist, the association of tour operators in the field of outbound tourism, the tourist's right to claim for payment of insurance compensation under the tour operator's liability insurance contract against the insurer or for the payment of a sum of money under a bank guarantee is exercised (Article 11.5 of the Law on the basics of tourism activities);
• - accounting for contributions to the compensation fund is carried out on the basis of the information contained in the rssstrs on the total amount of funds received by the tour operator operating in the field of outbound tourism from the sale of a tourist product.

The special social significance of "emergency assistance" predetermined the need for a special regulatory definition of the above procedure for the provision by a non-profit organization that has the status of an association of tour operators in the field of outbound tourism, emergency assistance to a tourist, tourists, an organized group of tourists.

According to the Rules for Emergency Assistance to Tourists, emergency assistance is provided to a tourist who is in the country of temporary residence in cases of impossibility of fulfillment, non-fulfillment or improper fulfillment by the tour operator of obligations under the contract for the sale of a tourist product. At the same time, the Rules approved by the Government of the Russian Federation do not apply to cases of evacuation by decision of the President of the Russian Federation Russian tourists from the territory of a foreign state in connection with the emergence of a threat to the safety of their life and health.

The Rules emphasize that emergency assistance is provided to a tourist who has concluded or in respect of which the customer has concluded an agreement on the sale of a tourist product with a tour operator that is a member of the association of tour operators, as well as with a travel agent acting on the basis of an agreement with the tour operator that formed the tourist product. At the same time, emergency assistance is provided to the tourist in accordance with agreements concluded by the association of tour operators with third parties (their associations) that provide separate transportation and (or) accommodation services and other services necessary to provide emergency assistance to the tourist.

According to paragraph 4 of the Rules, the provision of emergency assistance includes: a) the transportation of a tourist to the place of completion of the trip by the best route with the least time costs at the discretion of the association of t uroperators (by air, by rail, by car, water transport); b) provision of accommodation (temporary residence) of a tourist in a hotel or other accommodation facility for a period prior to the commencement of transportation to the place of completion of the trip, if the period of forced waiting for transportation is more than 12 hours; c) delivery of the tourist from the location of the hotel or other means of accommodation in the country of temporary residence to the point of commencement of the carriage to the place of completion of the journey (transfer); d) catering for a tourist, taking into account the physiological norms of human nutrition established by the legislation of the Russian Federation; e) ensuring the provision medical care in emergency and urgent forms, as well as legal assistance; f) provision of luggage storage.

The association of tour operators provides emergency assistance to the tourist free of charge on the basis of the request of the tourist, and (or) another customer, and (or) the state authority and the Russian Federation, and (or) the state authority of the constituent entity of the Russian Federation, and (or) the local government, and (or) ) tour operator and (or) travel agent in the manner prescribed by the Rules.

The appeal of a tourist can be sent to the association of tour operators in any way that allows you to identify the author of the appeal. At the same time, when considering a tourist’s appeal, the association of tour operators: checks the accuracy of the information contained in the tourist’s appeal, including establishes the circumstances of the impossibility of fulfilling, non-fulfilling or improper fulfillment by the tour operator of obligations under the contract for the sale of a tourist product, as well as other circumstances necessary to make an informed decision on the provision of emergency assistance or refusal to provide it; requests, if necessary, from the author of the appeal, as well as from third parties providing individual services included in the tourist product, additional information and documents related to the essence of the tourist's appeal.

The decision to provide a tourist with emergency assistance or to refuse to provide it is made by the association of tour operators no later than 24 hours from the moment the association of tour operators receives the application of the eurysga. Based on the results of consideration of the tourist's appeal, the association of tour operators makes a decision in writing to provide emergency assistance or to refuse to provide emergency assistance. It should be emphasized here that the order federal agency on tourism dated July 11, 2013 No. 204-Pr/13, the official form “Decision on the provision of emergency assistance to tourists (tourists)” 42 was approved, which provides for the definition of specific grounds for providing emergency assistance to a tourist, or the absence of grounds for providing emergency assistance to a tourist, and specific solutions.

We emphasize that the Rules define an exhaustive list of conditions (refusal on grounds not provided for by the list of Rules is not allowed) for refusing to provide emergency assistance to a tourist: address of the location of the tourist (tourists); number of the agreement on the implementation of the tourist product and the name of the tour operator (travel agent); contact information of the author of the appeal; circumstances (facts) indicating the impossibility of performance, non-performance or improper performance by the tour operator of obligations under the contract for the sale of a tourist product; b) the tourist's appeal contains information that does not correspond to reality; c) in case of evacuation by decision of the President of the Russian Federation of Russian tourists from the territory of a foreign state in connection with the emergence of a threat to the safety of their life and health; d) circumstances have been established that indicate that there are no grounds for providing emergency assistance. Note that the Rules provide for a judicial procedure for appealing against a decision to provide emergency assistance or to refuse to provide emergency assistance.

The decision made is communicated by the association of tour operators to the author of the appeal immediately by all available means of communication. At the same time, the association of tour operators is obliged to provide a certified copy of the decision to provide emergency assistance or to refuse to provide emergency assistance at the request of the tourist, and (or) another customer, and (or) the state authority of the Russian Federation, and (or) the state authority of the constituent entity of the Russian Federation , and (or) local government, and (or) tour operator, and (or) travel agent.

So, to finance the costs of providing emergency assistance to tourists, the association of tour operators in the field of outbound tourism forms a compensation fund.

The compensation fund is a separate property owned by the association of tour operators in the field of outbound tourism on the basis of ownership. The compensation fund is formed at the expense of contributions from tour operators operating in the field of outbound tourism, transferred in cash in the amount of 0.1 percent of the amount of funds received by each tour operator from the sale of a tourist product in the field of outbound tourism, according to financial statements at the end of the reporting year, but ns msss than in the amount

100 thousand rubles. The specified contribution is subject to transfer to this compensation fund annually within 15 days from the date of publication or submission of financial statements, but not later than April 15 of the current year. The income received from the placement of the funds of the compensation fund, and the funds received from the realization by the association of tour operators of the right to claim an insurance payment or payment of a bank guarantee are also subject to enrollment in the compensation fund.

The Government of the Russian Federation has the right to reduce the amount of the contribution to the compensation fund of the association of tour operators in the field of outbound tourism for the next financial year in the absence of payments from the compensation fund for the previous year.

A tour operator operating in the field of outbound tourism, as well as a tour operator or entity Those who have not previously carried out tour operator activities in the field of outbound tourism, upon joining the association of tour operators in the field of outbound tourism, pay a contribution to the compensation fund in the amount of 100 thousand rubles.

The amount of payment from the compensation fund is determined based on the actual costs of providing emergency assistance to tourists in accordance with the previously mentioned norms of the Law on the Fundamentals of Tourism. If the amount of expenses incurred by the association of tour operators in the field of outbound tourism for the provision of emergency assistance to the tourist is not covered by financial security, it may be recovered by way of recourse on the claim of the association of tour operators in the field of outbound tourism from the tour operator.

Considering the wide range of functions and the need to provide an apparatus to finance the costs associated with the current activities of the association of tour operators in the field of outbound tourism, the members of the association pay contributions to it in an amount proportional to the amount of money received by each tour operator from the sale of a tourist product in the field of outbound tourism, but not more than 0.05 percent of the amount of money received by each tour operator from the sale of a tourist product in the field of outbound tourism, according to financial statements at the end of the reporting year.

The annual report and the annual balance sheet of an association of tour operators in the field of outbound tourism, after their approval by the general meeting of members of the association or a permanent collegial governing body, if such approval is referred to its competence by the constituent documents of the association, shall be posted on its official website in the information and telecommunication network "Internet ".

• See below.
• URL: http://www.tourpom.ru/tourist.
• It should be noted here that in 2014, the npoeicr of the Decree of the Government of the Russian Federation was developed, which regulates the procedure for transferring funds from the compensation fund of the association of tour operators in the field of outbound tourism and the specifics of financing the costs of providing emergency assistance to tourists in the liquidation of the association of tour operators in the field of outbound tourism: “On approval of the Procedure for transferring funds compensation fund for the association of tour operators in the field of outbound tourism and the specifics of financing the costs of providing emergency assistance to tourists in the event of the liquidation of the association of tour operators in the field of outbound tourism ": draft Decree of the Government of the Russian Federation: (not signed as of February 21, 2014; prepared by the Ministry of Culture of Russia). URL: http: //regulation.gov.ru/(date of access: 12/21/2015). According to paragraphs 8-10 of the Draft, in the event of the liquidation of the association of tour operators, the funds of the compensation fund remaining after financing the costs of providing emergency assistance to tourists, on the basis of a decision of the management body authorized by the constituent documents of the association of tour operators, are transferred to a non-profit organization created in accordance with the Federal Law and received the status of an association of tour operators in the field of outbound tourism. If the transfer of the funds of the compensation fund in accordance with the specified procedure is not possible, the management body of the association of tour operators authorized by the constituent documents decides on the direction of the funds of the compensation fund for constituent and (or) charitable purposes. At the same time, the distribution of the funds of the compensation fund between members of the association of tour operators is not allowed, and if the funds of the compensation fund are not directed to the specified purposes, they are turned into state revenue.
• Decree of the Government of the Russian Federation of February 27, 2013 No. 162: (as amended on 11/07/2015) “On approval of the Rules for the provision of emergency assistance to tourists and the Rules for financing the costs of providing emergency assistance to tourists from the compensation fund”// Collection of legislation of the Russian Federation. March 4, 2013 (No. 9). Art. 958; Russian newspaper. March 6, 2013 (No. 48).
• It should be noted that in addition to the Law on the Fundamentals and the Charter of the Turpomoshch association, the financing rules were subject to regulatory regulation in the special Rules for financing the costs of providing emergency assistance to tourists from the compensation fund See: Decree of the Government of the Russian Federation of February 27, 2013 No. 162: (ed. dated 07.11.2015) “Approval of the Rules for the provision of emergency assistance to tourists and the Rules for financing the costs of providing emergency assistance to tourists from the compensation fund” // Collection of Legislation of the Russian Federation. 2013. March 4 (No. 9). Art. 958; Russian newspaper. 2013. March 6 (No. 48).

The sudden halt in the activities of the tour operator led to the fact that hundreds of his clients ended up in Turkey on bird's rights. Some had to pay again under pressure from hoteliers for their stay, someone hastily bought return tickets as well. In this regard, many agencies have questions - what should the association do in this situation "Tourist assistance"?

"Tourist assistance" is not an ambulance

According to the information on the Turpomoshch website, the main task of the association is "to provide emergency assistance to Russian tourists abroad who find themselves in an emergency situation due to the financial insolvency of the tour operator." To do this, Turpomosch has a powerful financial resource - a reserve fund formed from the annual deductions of tour operators.

The concept of emergency assistance from the association of tour operators for outbound tourism according to the industry-specific Federal Law No. 132 includes: transportation of a tourist from the country of temporary residence to the place of completion of transportation (payment for transportation services), payment for tourist accommodation in a hotel for a period before the start of transportation, delivery tourist from the hotel to the airport (transfer).

However, during a live broadcast on TourDom.ru, the lawyer noted that one-time financial assistance from the organization should not be expected - Turpomoshch has a regulation for providing support, which cannot be neglected. Before spending the funds of the reserve fund, the association must understand the grounds for the tourist's appeal, check all the information and only after that interfere with the relations of the tour operator with the client and partners. Civil liability to tourists (obligations to them. - Red.) the organization does not, since it is not a party to the contract for the tourist product.

How does Tourist Assistance work?

Only those tourists who have purchased a complex tour (flight, accommodation, transfer) from the crashed outbound tourism tour operator can apply for emergency assistance. Moreover, according to the diagram “Procedure for actions of tourists affected by tour operators who have suspended their activities” on the Tourist Assistance website, the possibility of evacuation is considered only for those tourists who cannot independently pay for accommodation and a return ticket (all others can make up for the money spent upon arrival by contacting the tour operator's insurer.– Red.).

You can contact Tourist Assistance through a special application form on the organization's website in the "Tourists" section. In addition to indicating the full name, location and reasons why the tour operator does not solve the problem, copies of the passport and contract must be attached to the application.

The decision to provide a tourist with emergency assistance or to refuse to provide it is made by the association of tour operators within 24 hours.

Why didn't they print the pod?

Using the example of Ted Travel, you can see what Tourist Assistance does during these 24 hours. After the tour operator announced the suspension of activities, the association held a meeting chaired by the head Rostourism Oleg Safonov with the participation of representatives of the airline "Yakutia", which has obligations to Ted Travel tourists. As a result of the meeting, it was decided to evacuate all tourists in Turkey, regardless of their appeal or non-application to the Tourist Assistance (there were no more than 20 applications in total. - Red.).

All further coordination work was undertaken by the association. In order to prevent tourists with vouchers from being evicted - the chairman of the Supervisory Board of Turpomoshch, the head of Rostourism, Oleg Safonov, contacted the Turkish Ministry of Tourism, which, in turn, turned to hoteliers - the country's guests are not to blame that the tour operator abruptly suspended its activities. The host company partially paid for the accommodation for tourists Jazz Travel, which also assumed the obligation to provide a transfer. As noted in Tourist Assistance, she did this out of her “reputational interests”, because they stopped receiving funds from Ted Travel on August 2, but they still continued to receive tourists. For the transportation of tourists who wanted to fly away before the end of their voucher, additional seats were used on board the Yakutia airline.

At the same time, the Tourist Assistance reserve fund was not involved. According to the head of the organization Alexandra Osaulenko, there was no such need.

“Legally, the airline had to provide a return flight for tourists, since they had tickets. The fact that Yakutia did not have payments from Ted Travel is already their personal relationship. We would need to connect financially only if the carrier went bankrupt. In addition, even at the first meeting, tour operators working in this direction confirmed the ability to “insure” the main carrier in case of such a need,” said the head of the association of tour operators.

As for paying for hotels, according to the deputy head of the association, Sergey Golov, Rostourism and the Turpomoshch Association received letters from the governor of Antalya that work had been done with hoteliers on the issue of illegal eviction of Russian tourists from hotels. As a result, the vast majority of tourists were able to continue their vacation without additional financial costs.

AT this moment there are almost 400 million rubles in the reserve fund, and in accordance with the decision of the last congress of members of the Tourist Assistance Association, tour operators supported the need to recognize the fund as self-sufficient. The organization plans to consider the possibility of exempting tour operators from replenishing the fund from next year, but continue to increase it thanks to interest on deposits. Alexander Osaulenko stressed that the Tourist Assistance Association operates exclusively in accordance with the existing legislation of the Russian Federation, and any attempts to go beyond the law are unacceptable. On the website of the organization, in the regulatory documents, all the principles of the Association's actions in such situations are indicated. However, in the current situation, according to the head of Tourist Assistance, it is necessary to give additional explanations. In this regard, the Association promised to soon publish the legal grounds for the use of the reserve fund.

Summing up, we note that Turpomoshch is an association of tour operators, which in an emergency acts as an anti-crisis center that coordinates the interaction of the authorities, tour operators and their foreign partners, carriers. Tourists should not expect financial assistance from her, as the payment mechanism is too complicated. Lawyers recommend that citizens be aware of their risks when traveling to another country and try to have their own cash reserve in case of unforeseen situations.

Charter of the Association "Association of tour operators in the field of outbound tourism "TURPOMOSCH"

Approved by Protocol No. 1
dated August 24, 2012
General meeting of founders
Association "Association of Tour Operators
in the field of outbound tourism "TURPOMOSHCH"

Charter of the Association "Association of tour operators in the field of outbound tourism "TURPOMOSCH"

Moscow, 2012
1. General Provisions
1.1. Association "Association of tour operators in the field of outbound tourism" TURPOMOSHCH "(hereinafter referred to as the "Association") is a non-profit organization, which is an association based on the principle of membership of legal entities that carry out or plan to carry out tour operator activities in the field of outbound tourism on the territory of the Russian Federation, and operates in order to provide emergency assistance to tourists in accordance with the law.
1.2. The Association was established and operates in accordance with the provisions of the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Federal Law "On the Fundamentals of Tourism in the Russian Federation" dated November 24, 1996 N 132-FZ, other federal laws, and regulatory legal acts on tourism activities, as well as this Charter and internal documents of the Association.
1.3. Full name of the Association in Russian:
Association "Association of tour operators in the field of outbound tourism" TURPOMOSHCH ".
1.4. Abbreviated name: Association "TURPOMOSHCH".
1.5. Full name of the association English language: Association of Tour Operators in outbound tourism "TourAssist".
1.6. The abbreviated name of the Association in English is Association "TourAssist".
1.7. Location of the Association: Russia, 101000, Moscow, st. Myasnitskaya, 47.
1.8. The association is created without limiting the period of activity.

2. The subject and goals of the activities of the Association
2.1. The subject of the activity of the Association is the implementation of the following functions:
- ensuring, in the manner established by the Government of the Russian Federation, the provision of emergency assistance to tourists in cases of impossibility to fulfill, non-fulfillment or improper fulfillment by the tour operator of obligations under the contract for the sale of a tourist product (including payment for transportation and (or) accommodation services);
- implementation, in accordance with the legislation of the Russian Federation, of the right to claim an insurance payment or payment under a bank guarantee, as well as the right to claim against tour operators;
- accounting for contributions to the compensation fund based on the information contained in the register on the total amount of funds received by the tour operator operating in the field of outbound tourism from the sale of a tourist product.
2.2. The purpose of the creation of the Association is to represent and protect the common property interests of the members of the Association related to the provision of emergency assistance to tourists; provision of emergency assistance to tourists in accordance with the Federal Law "On the Fundamentals of Tourism in the Russian Federation".
2.3. The association has the right to carry out, in accordance with the legislation of the Russian Federation, income-generating activities only insofar as it serves to achieve the goals for which it was created, and corresponds to the goals specified in this Charter.
2.4. The Association does not have the main purpose of its activity to make a profit and does not distribute the income received among the members of the Association, but uses it only for the purposes of the Association's activities.

3. Legal status of the Association
3.1. The association acquires the status of a legal entity from the moment of its state registration in the manner prescribed by law.
3.2. The procedure for the creation, operation, reorganization and liquidation of the Association is established in accordance with the legislation of the Russian Federation provided for in relation to associations (unions), taking into account the provisions of the legislation of the Russian Federation on tourism activities.
3.3. A non-profit organization acquires the status of a single all-Russian association of tour operators in the field of outbound tourism based on the decision of the Government of the Russian Federation.
3.4. The association owns separate property, which is recorded on its independent balance sheet, is liable for its obligations with property, which, under the legislation of the Russian Federation, may be levied.
3.5. The Association is not liable for the obligations of the state and its bodies, just as the latter are not liable for the obligations of the Association.
3.6. The association has a seal with its full name, stamps, forms, means of visual identification, and also has the right to have an emblem registered in the prescribed manner.
3.7. The association, in order to achieve the goals of its creation and ensure its activities, has the right to:
a) open and close the necessary accounts in banks and other credit institutions of the Russian Federation and outside its territory and manage their own funds;
b) acquire and exercise property and personal non-property rights on its own behalf, bear obligations, issue powers of attorney, conduct cases in courts of general jurisdiction, arbitration and arbitration courts in the Russian Federation and in similar institutions abroad, with all rights and obligations belonging to the plaintiff, defendant or a third party, enter into settlement agreements;
c) create branches and open representative offices, establish other non-profit organizations, join associations of organizations (unions, associations), create institutions, business companies and partnerships and participate in them;
d) form and use information resources and their technologies containing information about the activities of the Association;
e) develop the rules of professional activity, binding on the Association and its members, regulating the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund. These rules of professional activity are approved by the authorized federal executive body.
f) interact with public authorities, local self-government, and other bodies and organizations, including international cooperation, on issues of protecting the interests of the Association related to the implementation of activities to provide emergency assistance to tourists;
3.8. The association, in order to implement the state social and tax policy, is responsible for the safety of its documents (management, financial and economic, personnel, etc.); ensures the transfer for state storage of its documents of scientific and historical significance to the central archives of Moscow in accordance with the list of documents agreed with the Main Archive Department of the city of Moscow.

4. Members of the Association
4.1. The association is open to new members.
4.2. To become a member of the Association, a tour operator carrying out tour operator activities in the field of outbound tourism, or a legal entity intending to join the Association, submits an application to the Association.
4.3. The requirements for membership in the Association are:
- payment of contributions to the compensation fund within the time limits established by the Federal Law "On the Fundamentals of Tourism in the Russian Federation" (hereinafter referred to in Article 4 of the Charter - the Federal Law) and in the amount determined in accordance with the Federal Law;
- registration in the manner prescribed by law as a legal entity on the territory of the Russian Federation;
- the availability of financial security provided for by the Federal Law.
4.4. The grounds for terminating the membership of a tour operator in the Association are:
4.4.1. Statement of the tour operator on withdrawal from the members of the Association in the event that the tour operator terminates activities in the field of outbound tourism;
4.4.2. Failure to pay contributions to the compensation fund within the time limits and in the amounts established by the Federal Law;
4.4.3. Liquidation of the tour operator in accordance with the Federal Law;
4.5. The establishment of other requirements for the membership of the tour operator in the Association, as well as other grounds for terminating the membership of the tour operator in the Association, is not allowed.
4.6. Upon termination of the membership of the tour operator, the contributions paid to the compensation fund are not refundable.
4.7. In the event of termination of the tour operator's membership in the Association, it notifies the authorized federal executive body of this in the form of an electronic document submitted in the manner established by the authorized federal executive body.

5. Rights and obligations of members of the Association
5.1. A member of the Association has the right:
5.1.1. Participate in the management of the Association with the right to vote in accordance with the procedure established by this Charter;
5.1.2. Use the services of the Association free of charge;
5.1.3. Participate in the formation of the bodies of the Association in accordance with the provisions of this Charter;
5.1.4. Receive information about the activities of the Association;
5.1.5. Participate in the activities of the committees, commissions, working and expert groups formed by the Association;
5.1.6. Send to the Supervisory Board of the Association proposals for the agenda of the General Meeting of the members of the Association;
5.1.7. At its own discretion, withdraw from the Association by submitting a written application to the Supervisory Board of the Association.
5.2. A member of the Association is obliged:
5.2.1. Comply with the provisions of this Charter, the rules of professional activity that are mandatory for the Association and its members and regulate the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund, as well as other acts of the Association, to comply with the decisions of the Association's bodies;
5.2.2. Make fixed contributions to the compensation fund, contributions to finance expenses related to the current activities of the Association and other contributions established in accordance with clause 13.1 of this Charter, fulfill the obligations assumed in relation to the Association and members of the Association;
5.2.3. Contribute to the achievement of the goals of the Association;
5.2.4. Have financial support provided for by the Federal Law "On the Fundamentals of Tourism in the Russian Federation".
5.2.5. Provide the Association with information about the address (location), e-mail address. Timely inform the Association about the change of addresses.

6. Management bodies of the Association and control of its activities
6.1. The governing bodies of the Association are:
6.1.1. General meeting of members of the Association;
6.1.2. Supervisory Board of the Association;
6.1.3. Director.
6.2. The body of control over the financial and economic activities of the Association is the audit commission (auditor) of the Association.
6.3. In order to fully take into account the interests of the members of the Association in the development of decisions made by the Association, committees, commissions, as well as working and expert groups on certain issues of the Association's activities can be formed from representatives of the members of the Association and other persons.
6.4. Regulations on committees and commissions, working and expert groups of the Association, their personal composition and procedures are approved by the Supervisory Board of the Association.
6.5. Members of committees, commissions, working and expert groups carry out their activities on a voluntary basis.

7. General meeting of members of the Association
7.1. The general meeting of the members of the Association is the supreme governing body of the Association.
7.2. The main function of the General Meeting of the members of the Association is to ensure that the Association complies with the goals of its creation.
7.3. The competence of the General Meeting of the Association members includes the following issues:
a) amendment of this Charter;
b) election of the Supervisory Board and early termination of powers of the Supervisory Board of the Association (members of the Supervisory Board);
c) election on the recommendation of the Supervisory Board of the Director of the Association and early termination of his powers;
d) reorganization and liquidation of the Association;
e) approval of the annual report and annual balance sheet of the Association;
f) approval of documents regulating the activities of the General Meeting of the Association members, the Supervisory Board and the Chairman of the Supervisory Board;
g) determination of the quantitative composition of the audit commission, election of members of the audit commission (auditor) of the Association and early termination of their powers;
h) other issues determined by the legislation of the Russian Federation and the provisions of this Charter.
7.4. The general meeting of the members of the Association may be annual and extraordinary.
7.5. Annual General Meetings are convened by the Supervisory Board regardless of other meetings no later than 6 (six) months after the end of the financial year.
7.6. Members of the Association are notified about the convocation of the annual General Meeting no later than 20 (twenty) calendar days before the date of opening the meeting. The notices indicate the place, opening date, time and agenda of the meeting, the procedure for familiarizing the members of the Association with the information (materials) to be submitted in preparation for the meeting. The notice is published in the information and telecommunication network Internet, on the website of the Association. The Association also sends this notice to e-mail addresses, in accordance with clause 5.2.5.
7.7. Issues proposed by the Supervisory Board, the Chairman of the Supervisory Board, the Director, members of the Association, constituting more than 10 (ten) percent of their total number, are submitted for consideration by the annual General Meeting.
7.8. The Supervisory Board has the right to approve the agenda of the General Meeting, including the extraordinary one, and also considers draft decisions on issues included in the agenda of the General Meeting of the Association members.
7.9. Extraordinary General Meetings may be convened:
a) at the request of the Supervisory Board;
b) at the request of members of the Association, constituting at least 10 (ten) percent of their total number;
c) at the request of the Director.
7.10. The holding of all General Meetings of the Association members, regardless of the initiator of their convocation, is organized by the Supervisory Board or, on its behalf, by the Director of the Association. The initiator of convening an Extraordinary General Meeting of Members of the Association is obliged to send to the Supervisory Board a request to hold an Extraordinary General Meeting of Members at least 40 (forty) days before the expected date of its holding, indicating the issues to be included in the preliminary agenda of the General Meeting.
7.11. The Extraordinary Meeting has the right to resolve any issues related to the competence of the General Meeting of Members. The Supervisory Board, the Chairman of the Supervisory Board, the Director of the Association have the right to submit an opinion on the issues considered by the extraordinary General Meeting or express their own opinion.
7.12. The General Meeting is considered eligible if it is attended by more than 1/2 (half) of the members of the Association. During the work of the General Meeting, its participants are provided with materials (certificates, copies, drafts, conclusions, etc.) necessary for resolving issues included in the agenda.
7.13. In the absence of a quorum for holding the General Meeting, a new General Meeting is held in four weeks, unless another date has been announced by the Supervisory Board. Changing the agenda during a new General Meeting of members of the Association is not allowed. If the Supervisory Board decides to set a different date for holding a new General Meeting of the Association members, a message about holding this new General Meeting of the Association members is sent to the Association members no later than 20 (twenty) calendar days before the date of its holding. The placement of information about the date of the meeting takes place in the manner provided for in clause 7.6. of this Statute.
7.14. Decisions of the General Meeting of members of the Association are made:
a) on issues of reorganization and liquidation of the Association - 3/4 (three quarters) of the votes (qualified majority) of the members of the Association present at the General Meeting of the members of the Association;
b) on the issues specified in subparagraphs a) - c) of clause 7.3. of this Charter - 2/3 (two thirds) of the votes (qualified majority) of the members of the Association present at the General Meeting of the members of the Association;
c) on other issues of the agenda, except for the issues provided for in subparagraphs "a" and "b" of this paragraph - by a simple majority of votes of the members of the Association present at the General Meeting of the members of the Association, unless otherwise provided by law.
7.15. When voting at the General Meeting of the members of the Association, each member of the Association has one vote. Voting at the General Meeting of the Association's members can be carried out by poll by means of ballots, the content and form of which is approved by the Supervisory Board.
7.16. A member of the Association has the right to participate in the work of the General Meeting of Members through his representative. The representative of a member of the Association at the General Meeting acts in accordance with the powers based on the regulatory legal acts of the Russian Federation or a power of attorney drawn up in accordance with the requirements of the current legislation.

8. Supervisory Board of the Association
8.1. The Supervisory Board is a permanent collegial governing body of the Association. The Supervisory Board consists of 21 (twenty one) members. The Supervisory Board of the Association is formed from the members of the Association, it also includes: a representative of the authorized federal executive body (as agreed), the Director of the Association, independent members. The Supervisory Board operates on the basis of the Regulation "On the Supervisory Board".
8.2. The number of members of the Association in the Supervisory Board cannot be less than 2/3 (two thirds) of the total number of members of the Supervisory Board.
8.3. No more than one representative from one member of the Association has the right to take part in the work of the Supervisory Board of the Association.
8.4. The formation of the Supervisory Board is carried out in accordance with the Regulations approved by the General Meeting of the Association members, by a simple majority of votes.
8.5. The term of office of members of the Supervisory Board is two years.
8.6. If the next annual General Meeting of the Association's members, at which the issue of electing members of the Supervisory Board should be considered, takes place after the expiration of the period for which the Supervisory Board was formed, then the term of office of the members of the Supervisory Board of the Association is considered extended until the date of this annual General Meeting of Members Associations.
8.7. The Supervisory Board coordinates and carries out general management of all activities of the Association in the period between the General Meetings of the members of the Association. The Supervisory Board of the Association is accountable to the General Meeting of the members of the Association.
8.8. The competence of the Supervisory Board includes consideration and decision-making on issues related to the implementation by the Association and members of the Association of activities in order to provide emergency assistance to tourists, provided for by the legislation of the Russian Federation, as well as on all other issues of the Association's activities that are not within the competence of the General Meeting of Members of the Association and executive body of the Association.
8.9. The Supervisory Board has the following powers:
a) submits a candidate for the position of the Director for consideration by the General Meeting of the Association members;
b) convenes the General Meeting of the Association members, organizes the General Meeting of the Association members or entrusts its holding to the Director, submits the agenda of the General Meeting of the Association members for approval, preliminary considers all issues submitted to the General Meeting of the Association members;
c) coordinates, for submission to the authorized state body, the rules of professional activity that are mandatory for the Association and its members, regulating the procedure for the implementation by it and its members of functions related to the formation of a compensation fund, ensuring the implementation of the main goals and functions of the Association, with the exception of approval (approval) of acts , the adoption of which is within the competence of the general meeting of members of the Association;
d) approves the procedure for maintaining the register of members of the Association;
e) approves the terms of the employment agreement (contract) with the Director, the structure and number of staff of the Association;
f) approves the list of banks and credit institutions recommended for servicing the Association's accounts and meeting the criteria for selecting credit institutions for the placement of a compensation fund, approved by the Government of the Russian Federation;
g) in accordance with the Federal Law "On the Fundamentals of Tourist Activities in the Russian Federation", develops the rules of professional activity that are mandatory for the Association and its members, regulating the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund. These rules of professional activity are approved by the authorized federal executive body;
h) in the absence of payments from the compensation fund for the previous year, apply to the Government of the Russian Federation on the issue of reducing the contribution to the compensation fund of the Association for the next financial year;
i) approves the annual plan for investing temporarily free funds of the Association that meets the requirements of the legislation of the Russian Federation;
j) decides on the admission of new members to the Association;
k) approves the financial plan (budget) of the Association and makes changes to it;
l) makes decisions on opening and closing branches (representative offices) of the Association, approves regulations on them;
m) approves an independent audit organization and the terms of the contract with it;
n) on the proposal of the Chairman of the Supervisory Board approves candidates and dismisses the heads of branches (representative offices) of the Association;
p) forms committees and commissions for certain areas of the Association's activities, forms working and expert groups, approves regulations on their activities and personal composition;
p) determines the main activities for the implementation of priority areas of the Association's activities;
c) decides on the participation of the Association in other organizations;
r) coordinates the issues of interaction of the Association with state authorities and local self-government, public organizations;
s) coordinates the activities of the Association in the field of international cooperation;
t) has other powers determined by the legislation of the Russian Federation, the provisions of this Charter and other internal acts adopted by the General Meeting of the Association members.
8.10. The meeting of the Supervisory Board of the Association is convened by the Chairman of the Supervisory Board or a group of members of the Supervisory Board in an amount not less than 1/4 (one quarter) of the total number of members of the Supervisory Board, and is held as necessary, but at least once every three months.
8.11. Decisions of the Supervisory Board are made by a qualified majority of 2/3 (two thirds) of the total number of members of the Supervisory Board present at the meeting of members of the Supervisory Board. Each member of the Supervisory Board has one vote when voting. Meetings of the Supervisory Board are eligible if they are attended by more than 1/2 (half) of the members of the Supervisory Board.
8.12. When decisions are made by the Supervisory Board in case of equality of votes, the decisive vote belongs to the Chairman of the Supervisory Board of the Association.
8.13. The decisions of the Supervisory Board of the Association, adopted by it in accordance with this Charter, which do not contradict the legislation of the Russian Federation and correspond to the goals of the Association, are binding on all members of the Association, as well as the Director of the Association.
8.14. The decisions of the Supervisory Board concerning the members of the Association are brought to the attention of these members by publishing on the official website of the Association on the Internet and (or) sending to the e-mail addresses of the members of the Association contained in the register of members of the Association.
8.15. Members of the Supervisory Board carry out their activities on a voluntary basis.
8.16. The Chairman of the Supervisory Board is elected by the Supervisory Board by a simple majority of votes from the Supervisory Board.
8.17. The rights and obligations of the Chairman of the Supervisory Board are determined in accordance with this Charter.

9. Director
9.1. The Director of the Association is the sole executive body of the Association, is elected by the General Meeting of Members of the Association for a period of two years and acts in accordance with this Charter, decisions of the General Meeting of Members of the Association, the Supervisory Board of the Association.
9.2. The Director of the Association has the following powers:
a) carries out operational and current management of the affairs of the Association for the implementation of decisions of the General Meeting of Members of the Association, the Supervisory Board of the Association;
b) manages the property, including the funds of the Association, in accordance with the provisions approved by the Supervisory Board of the Association;
c) enters into transactions on behalf of the Association (contracts, including labor; agreements; contracts), performs business transactions;
d) issues orders and gives instructions (instructions) that are binding on all employees of the Association;
e) performs other actions as a body of a legal entity in accordance with the legislation of the Russian Federation and this Charter;
f) hires and dismisses employees of the Association in accordance with applicable law;
g) encourages distinguished employees, imposes disciplinary sanctions;
h) acts on behalf of the Association without a power of attorney, including representing its interests on the territory of the Russian Federation and abroad;
i) opens and closes bank accounts, organizes accounting and reporting in the Association in accordance with the requirements of the current legislation of the Russian Federation and the Charter of the Association;
j) has other powers determined by the current legislation of the Russian Federation, the provisions of this Charter and other internal acts adopted by the Supervisory Board of the Association and the General Meeting of the Association members.
9.3. The Director of the Association is accountable to the Chairman of the Supervisory Board, the Supervisory Board of the Association and the General Meeting of the members of the Association.
9.4. The Director of the Association has the right to issue powers of attorney in accordance with the current legislation of the Russian Federation.
The terms of the employment agreement (contract) with the Director of the Association are determined by the Supervisory Board. The employment agreement (contract) with the Director of the Association on behalf of the Association is signed by the Chairman of the Supervisory Board on behalf of the General Meeting of the Association members.

10. Conflict of interest
10.1. Issues of conflict of interest of the Association and interested parties, as well as issues of responsibility of the latter, are determined in accordance with Article 27 of the Federal Law of 12.01.1996 No. 7-FZ "On Non-Commercial Organizations".

11. Control over the activities of the Association
11.1. The financial activity of the Association is subject to mandatory annual audit.
11.2. The audit organization and the terms of the contract, which the Association is obliged to conclude with it, are approved by the Supervisory Board of the Association.
11.3. Control over the financial and economic activities of the Association is carried out by financial, tax and other bodies of state power and local self-government in the manner and within the rights of these bodies established by the legislation of the Russian Federation, as well as by the audit commission (auditor) elected by the General Meeting of the members of the Association for a period of one year, and an independent audit organization approved by the Supervisory Board.
11.4. Members of the audit commission (auditor) cannot be the Chairman of the Supervisory Board, members of the Supervisory Board, the Director and his deputies, persons who are closely related to them, as well as persons receiving from them or from the Association wages or any other permanent remuneration .
11.5. The Audit Commission (auditor) conducts both scheduled and unscheduled inspections of the financial and economic activities of the Association. Scheduled inspections are carried out no more than once a year. Unscheduled inspections are carried out at the request of the Supervisory Board of the Association, or at the request of members of the Association, constituting at least thirty percent of the total number of members of the Association.
11.6. Employees of the Association are obliged to provide the audit commission (auditor) of the Association, the auditor of all required documents, materials and personal explanations in connection with the audit. Checks and revisions should not disrupt the normal operation of the Association and its divisions.
11.7. The results of the checks are reported to the General Meeting of the Association members.
11.8. The annual report and the annual balance sheet of the Association, after their approval in the manner prescribed by this Charter, are subject to posting on its official website on the Internet information and telecommunication network.

12. Branches and Representative Offices of the Association
12.1. The association may, in accordance with the current legislation, create branches and open representative offices. The decision to establish a branch or open a representative office is made by the Supervisory Board of the Association.
12.2. A branch of the Association is its separate subdivision located outside the location of the Association and performing all of its functions or part of them, including the functions of a representative office.
12.3. The representative office of the Association is a separate subdivision, which is located outside the location of the Association, represents the interests of the Association and protects them.
12.4. The branch (representative office) is managed by the director of the branch (representative office), who reports directly to the Director of the Association and acts on the basis of a power of attorney issued by the Director of the Association.
12.5. The branch and representative office of the Association are not legal entities, are endowed with the property of the Association and act on the basis of the Regulations.

13. Property of the Association
13.1. The property of the Association is formed by:
- property transferred to the Association by its founders in accordance with the foundation agreement of the association;
- contributions paid to the compensation fund;
- contributions to finance expenses related to the current activities of the Association;
- income received from the placement of funds of the compensation fund;
- funds received from the exercise of the right to claim an insurance payment or payment under a bank guarantee established by federal legislation;
- voluntary contributions;
- other income from activities not prohibited by law, this Charter.
13.2. The property of the Association can be used exclusively for the purposes for which it was created.
13.3. In order to provide emergency assistance to tourists in case of impossibility to fulfill, non-fulfillment or improper fulfillment of obligations under an agreement on the sale of a tourist product formed by tour operators - members of the Association, or to finance the costs of providing emergency assistance to tourists, the Association forms a compensation fund in accordance with the requirements of federal legislation.
The association finances the costs of providing emergency assistance to tourists from the compensation fund, payments from the compensation fund in the manner prescribed by decisions (decrees) of the Government of the Russian Federation.
The amount of payment from the compensation fund is determined based on the actual costs of providing emergency assistance to tourists in accordance with the requirements of the legislation on tourism activities.
13.4. The Compensation Fund is a separate property owned by the Association on the right of ownership.
13.5. The funds of the compensation fund are placed on its separate bank account, and separate accounting is kept for them. The funds of the Compensation Fund may not be levied on the obligations of the Association, if such obligations are not related to the financing of expenses for the provision of emergency assistance to tourists in accordance with federal law.
13.6. To finance the expenses associated with the current activities of the Association, the members of the Association pay contributions to it. The amount of contributions and the procedure for their payment are determined by the General Meeting of Members of the Association when approving or amending the budget for the next financial year, taking into account the requirements of the legislation on tourism activities. Funds intended to finance expenses related to the activities of the Association are separated from the funds of the compensation fund. These funds are transferred to other bank accounts of the Association.
13.7. The procedure for transferring funds from the Compensation Fund of the Association and the specifics of financing the costs of providing emergency assistance to tourists in the event of the liquidation of the Association are established by the Government of the Russian Federation.
13.8. The placement of the funds of the Association's compensation fund is allowed in rubles and (or) foreign currency on accounts or deposits in credit institutions. The requirements for the selection criteria for credit institutions in which the placement of compensation fund funds is allowed are established by the Government of the Russian Federation, which may determine additional investment objects for the compensation fund, as well as requirements for investing funds in the relevant objects, the conditions for their investment.
13.9. The compensation fund is formed at the expense of contributions from tour operators operating in the field of outbound tourism, transferred in cash in the amount established by the legislation of the Russian Federation on tourism activities.
13.10. The specified contribution is subject to transfer to the compensation fund annually within 15 (fifteen) days from the date of publication or submission of financial statements, but no later than April 15 of the current year. Income received from the placement of funds of the compensation fund, and funds received from the implementation of the right to claim an insurance payment or payment under a bank guarantee established by the current legislation are also subject to enrollment in the compensation fund.
13.11. It is not allowed to release a member of the Association from the obligation to make contributions to the compensation fund, including by offsetting his claims to the Association.
13.12. A tour operator operating in the field of outbound tourism, as well as a tour operator or a legal entity that has not previously carried out tour operator activities in the field of outbound tourism, when joining the Association, pay a contribution to the compensation fund in the amount established by the Federal Law "On the Fundamentals of Tourist Activities in the Russian Federation". Federation".
13.13. The procedure and conditions for financing expenses for the provision of emergency assistance to tourists from the compensation fund are determined by the Government of the Russian Federation.
13.14. The amount of payment from the compensation fund is determined based on the actual costs of providing emergency assistance to tourists in accordance with applicable law.
13.15. Spending the funds of the compensation fund for purposes not provided for by the Federal Law, including the payment or return of contributions to members of the Association, is not allowed.
13.16. The termination of the tour operator's membership in the Association is not a basis for the termination of spending funds for the purposes provided for by the Federal Law.
13.17. Within the limits of the amount of expenses incurred by the Association in accordance with the current legislation for the provision of emergency assistance to the tourist, the right belonging to the tourist to claim the payment of insurance compensation under the tour operator's liability insurance contract to the insurer or the payment of a sum of money under a bank guarantee passes to the Association.
13.18. By analogy, the rules established by the current legislation for relations between a tourist, another customer and an insurer or guarantor under an insurance contract or under a bank guarantee are applied to the relations between the Association and the insurer or guarantor determined by the current legislation regarding the reimbursement of expenses of the compensation fund. The relevant provisions are applied insofar as otherwise is not provided for by the current legislation and does not follow from the essence of such relations.
13.19. The uncovered amount of expenses incurred by the Association for the provision of emergency assistance to a tourist may be recovered by way of recourse at the claim of the Association from the tour operator.

14. Accounting and reporting of the Association
14.1. Accounting and reporting in the Association are conducted in accordance with the rules established for non-profit organizations.
14.2. The procedure for internal office work in the Association and its divisions, relating to accounting and reporting, is determined by the Chairman of the Supervisory Board of the Association in accordance with the requirements of the legislation of the Russian Federation.
14.3. The financial year of the Association is considered from January 1 to December 31, including these dates. At the end of the financial year, the Association's annual balance sheet and other forms of financial statements are compiled in accordance with the current legislation of the Russian Federation.
14.4. The association provides authorized state bodies in accordance with the legislation of the Russian Federation and concluded agreements with the required information about its activities, is responsible for the safety of financial, economic, personnel and other management documents.
14.5. Officials of the Association are personally responsible for the accuracy of the information contained in the reports and other information coming from the Association.

15. The procedure for amending the Charter of the Association
15.1. Changes to this Charter may be made by decisions of the General Meeting of the Association members.
15.2. Changes to this Charter are adopted by the General Meeting and are subject to state registration in accordance with the procedure established by the legislation of the Russian Federation.

16. Reorganization and liquidation of the Association
16.1. The reorganization and liquidation of the Association is carried out in accordance with the Civil Code of the Russian Federation and Federal Law No. 7-FZ of January 12, 1996 "On Non-Commercial Organizations".
16.2. The transfer of funds from the compensation fund of the Association and the specifics of the financing of expenses for the provision of emergency assistance to tourists in the event of the liquidation of the Association are established in the manner determined by the Government of the Russian Federation.
16.3. The property of the Association remaining after the liquidation is directed by the decision of the liquidation commission to the purposes in whose interests the Association was created.
16.4. Management documents, accounting books and other written materials remaining after the termination of the affairs of the Association are transferred:
- in case of reorganization - to the successor;
- in case of liquidation - to the bodies of the state archive in accordance with the procedure established by law and in accordance with the provisions of this Charter.

17. Final provisions
17.1. Issues of the creation and organization of the activities of the Association, which are not reflected in this Charter, are subject to regulation in accordance with the current legislation of the Russian Federation.
17.2. In addition to this Charter, the Association may have internal regulations and other acts that specify the issues of organization and functioning of the Association's bodies and the interaction of members of the Association. The specified acts cannot contradict the present Charter and the legislation of the Russian Federation.

Approved by Protocol No. 1
dated August 24, 2012
General meeting of founders
Association "Association of Tour Operators
in the field of outbound tourism "TURPOMOSHCH"

Charter of the Association "Association of tour operators in the field of outbound tourism "TURPOMOSCH"

Moscow, 2012
1. General Provisions
1.1. Association "Association of tour operators in the field of outbound tourism" TURPOMOSHCH "(hereinafter referred to as the "Association") is a non-profit organization, which is an association based on the principle of membership of legal entities that carry out or plan to carry out tour operator activities in the field of outbound tourism on the territory of the Russian Federation, and operates in order to provide emergency assistance to tourists in accordance with the law.
1.2. The Association was established and operates in accordance with the provisions of the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Federal Law "On the Fundamentals of Tourism in the Russian Federation" dated 01.01.01 N 132-FZ, other federal laws, and regulatory legal acts on tourism activities, as well as this Charter and internal documents of the Association.
1.3. Full name of the Association in Russian:
Association "Association of tour operators in the field of outbound tourism" TURPOMOSHCH ".
1.4. Abbreviated name: Association "TURPOMOSHCH".
1.5. The full name of the Association in English: Association of Tour Operators in outbound tourism "TourAssist".
1.6. The abbreviated name of the Association in English is Association "TourAssist".
1.7. Location of the Association: Russia,
1.8. The association is created without limiting the period of activity.

2. The subject and goals of the activities of the Association
2.1. The subject of the activity of the Association is the implementation of the following functions:
- ensuring, in the manner established by the Government of the Russian Federation, the provision of emergency assistance to tourists in cases of impossibility to fulfill, non-fulfillment or improper fulfillment by the tour operator of obligations under the contract for the sale of a tourist product (including payment for transportation and (or) accommodation services);
- implementation, in accordance with the legislation of the Russian Federation, of the right to claim an insurance payment or payment under a bank guarantee, as well as the right to claim against tour operators;
- accounting for contributions to the compensation fund based on the information contained in the register on the total amount of funds received by the tour operator operating in the field of outbound tourism from the sale of a tourist product.
2.2. The purpose of the creation of the Association is to represent and protect the common property interests of the members of the Association related to the provision of emergency assistance to tourists; provision of emergency assistance to tourists in accordance with the Federal Law "On the Fundamentals of Tourism in the Russian Federation".
2.3. The association has the right to carry out, in accordance with the legislation of the Russian Federation, income-generating activities only insofar as it serves to achieve the goals for which it was created, and corresponds to the goals specified in this Charter.
2.4. The Association does not have the main purpose of its activity to make a profit and does not distribute the income received among the members of the Association, but uses it only for the purposes of the Association's activities.

3. Legal status of the Association
3.1. The association acquires the status of a legal entity
from the moment of its state registration in the manner prescribed by law.
3.2. The procedure for the creation, operation, reorganization and liquidation of the Association is established in accordance with the legislation of the Russian Federation provided for in relation to associations (unions), taking into account the provisions of the legislation of the Russian Federation on tourism activities.
3.3. A non-profit organization acquires the status of a single all-Russian association of tour operators in the field of outbound tourism based on the decision of the Government of the Russian Federation.
3.4. The association owns separate property, which is recorded on its independent balance sheet, is liable for its obligations with property, which, under the legislation of the Russian Federation, may be levied.
3.5. The Association is not liable for the obligations of the state and its bodies, just as the latter are not liable for the obligations of the Association.
3.6. The association has a seal with its full name, stamps, forms, means of visual identification, and also has the right to have an emblem registered in the prescribed manner.
3.7. The association, in order to achieve the goals of its creation and ensure its activities, has the right to:
a) open and close the necessary accounts in banks and other credit institutions of the Russian Federation and outside its territory and manage their own funds;
b) acquire and exercise property and personal non-property rights on its own behalf, bear obligations, issue powers of attorney, conduct cases in courts of general jurisdiction, arbitration and arbitration courts in the Russian Federation and in similar institutions abroad, with all rights and obligations belonging to the plaintiff, defendant or a third party, enter into settlement agreements;
c) create branches and open representative offices, establish other non-profit organizations, join associations of organizations (unions, associations), create institutions, business companies and partnerships and participate in them;
d) form and use information resources and their technologies containing information about the activities of the Association;
e) develop rules of professional activity, binding on the Association and its members, regulating the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund. These rules of professional activity are approved by the authorized federal executive body.
f) interact with public authorities, local self-government, and other bodies and organizations, including international cooperation, on issues of protecting the interests of the Association related to the implementation of activities to provide emergency assistance to tourists;
3.8. The association, in order to implement the state social and tax policy, is responsible for the safety of its documents (management, financial and economic, personnel, etc.); ensures the transfer for state storage of their documents of scientific and historical significance to the central archives of Moscow in accordance with the list of documents agreed with the Main Archive Department of the city of Moscow.

4. Members of the Association
4.1. The association is open to new members.
4.2. To become a member of the Association, a tour operator carrying out tour operator activities in the field of outbound tourism, or a legal entity intending to join the Association, submits an application to the Association.
4.3. The requirements for membership in the Association are:
- payment of contributions to the compensation fund within the time limits established by the Federal Law "On the Fundamentals of Tourism in the Russian Federation" (hereinafter referred to in Article 4 of the Charter - the Federal Law) and in the amount determined in accordance with the Federal Law;
- registration in the manner prescribed by law as a legal entity on the territory of the Russian Federation;
- the availability of financial security provided for by the Federal Law.
4.4. The grounds for terminating the membership of a tour operator in the Association are:
4.4.1. Statement of the tour operator on withdrawal from the members of the Association in the event that the tour operator terminates activities in the field of outbound tourism;
4.4.2. Failure to pay contributions to the compensation fund within the time limits and in the amounts established by the Federal Law;
4.4.3. Liquidation of the tour operator in accordance with the Federal Law;
4.5. The establishment of other requirements for the membership of the tour operator in the Association, as well as other grounds for terminating the membership of the tour operator in the Association, is not allowed.
4.6. Upon termination of the membership of the tour operator, the contributions paid to the compensation fund are not refundable.
4.7. In the event of termination of the tour operator's membership in the Association, it notifies the authorized federal executive body of this in the form of an electronic document submitted in the manner established by the authorized federal executive body.

5. Rights and obligations of members of the Association
5.1. A member of the Association has the right:
5.1.1. Participate in the management of the Association with the right to vote in accordance with the procedure established by this Charter;
5.1.2. Use the services of the Association free of charge;
5.1.3. Participate in the formation of the bodies of the Association in accordance with the provisions of this Charter;
5.1.4. Receive information about the activities of the Association;
5.1.5. Participate in the activities of the committees, commissions, working and expert groups formed by the Association;
5.1.6. Send to the Supervisory Board of the Association proposals for the agenda of the General Meeting of the members of the Association;
5.1.7. At its own discretion, withdraw from the Association by submitting a written application to the Supervisory Board of the Association.
5.2. A member of the Association is obliged:
5.2.1. Comply with the provisions of this Charter, the rules of professional activity that are mandatory for the Association and its members and regulate the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund, as well as other acts of the Association, to comply with the decisions of the Association's bodies;
5.2.2. Make fixed contributions to the compensation fund, contributions to finance expenses related to the current activities of the Association and other contributions established in accordance with clause 13.1 of this Charter, fulfill the obligations assumed in relation to the Association and members of the Association;
5.2.3. Contribute to the achievement of the goals of the Association;
5.2.4. Have financial support provided for by the Federal Law "On the Fundamentals of Tourism in the Russian Federation".
5.2.5. Provide the Association with information about the address (location), e-mail address. Timely inform the Association about the change of addresses.

6. Management bodies of the Association and control of its activities
6.1. The governing bodies of the Association are:
6.1.1. General meeting of members of the Association;
6.1.2. Supervisory Board of the Association;
6.1.3. Director.
6.2. The body of control over the financial and economic activities of the Association is the audit commission (auditor) of the Association.
6.3. In order to fully take into account the interests of the members of the Association in the development of decisions made by the Association, committees, commissions, as well as working and expert groups on certain issues of the Association's activities can be formed from representatives of the members of the Association and other persons.
6.4. Regulations on committees and commissions, working and expert groups of the Association, their personal composition and procedures are approved by the Supervisory Board of the Association.
6.5. Members of committees, commissions, working and expert groups carry out their activities on a voluntary basis.

7. General meeting of members of the Association
7.1. The general meeting of the members of the Association is the supreme governing body of the Association.
7.2. The main function of the General Meeting of the members of the Association is to ensure that the Association complies with the goals of its creation.
7.3. The competence of the General Meeting of the Association members includes the following issues:
a) amendment of this Charter;
b) election of the Supervisory Board and early termination of powers of the Supervisory Board of the Association (members of the Supervisory Board);
c) election on the recommendation of the Supervisory Board of the Director of the Association and early termination of his powers;
d) reorganization and liquidation of the Association;
e) approval of the annual report and annual balance sheet of the Association;
f) approval of documents regulating the activities of the General Meeting of the Association members, the Supervisory Board and the Chairman of the Supervisory Board;
g) determination of the quantitative composition of the audit commission, election of members of the audit commission (auditor) of the Association and early termination of their powers;
h) other issues determined by the legislation of the Russian Federation and the provisions of this Charter.
7.4. The general meeting of the members of the Association may be annual and extraordinary.
7.5. Annual General Meetings are convened by the Supervisory Board, regardless of other meetings, no later than 6 (six) months after the end of the financial year.
7.6. Members of the Association are notified about the convocation of the annual General Meeting no later than 20 (twenty) calendar days before the date of opening the meeting. The notices indicate the place, opening date, time and agenda of the meeting, the procedure for familiarizing the members of the Association with the information (materials) to be submitted in preparation for the meeting. The notice is published in the information and telecommunication network Internet, on the website of the Association. The Association also sends this notice to e-mail addresses, in accordance with clause 5.2.5.
7.7. Issues proposed by the Supervisory Board, the Chairman of the Supervisory Board, the Director, members of the Association, constituting more than 10 (ten) percent of their total number, are submitted for consideration by the annual General Meeting.
7.8. The Supervisory Board has the right to approve the agenda of the General Meeting, including the extraordinary one, and also considers draft decisions on issues included in the agenda of the General Meeting of the Association members.
7.9. Extraordinary General Meetings may be convened:
a) at the request of the Supervisory Board;
b) at the request of members of the Association, constituting at least 10 (ten) percent of their total number;
c) at the request of the Director.
7.10. The holding of all General Meetings of the Association members, regardless of the initiator of their convocation, is organized by the Supervisory Board or, on its behalf, by the Director of the Association. The initiator of convening an Extraordinary General Meeting of Members of the Association is obliged to send to the Supervisory Board a request to hold an Extraordinary General Meeting of Members at least 40 (forty) days before the expected date of its holding, indicating the issues to be included in the preliminary agenda of the General Meeting.
7.11. The Extraordinary Meeting has the right to resolve any issues related to the competence of the General Meeting of Members. The Supervisory Board, the Chairman of the Supervisory Board, the Director of the Association have the right to submit an opinion on the issues considered by the extraordinary General Meeting or express their own opinion.
7.12. The General Meeting is considered eligible if it is attended by more than 1/2 (half) of the members of the Association. During the work of the General Meeting, its participants are provided with materials (certificates, copies, drafts, conclusions, etc.) necessary for resolving issues included in the agenda.
7.13. In the absence of a quorum for holding the General Meeting, a new General Meeting is held in four weeks, unless another date has been announced by the Supervisory Board. Changing the agenda during a new General Meeting of members of the Association is not allowed. If the Supervisory Board decides to set a different date for holding a new General Meeting of the Association members, a message about holding this new General Meeting of the Association members is sent to the Association members no later than 20 (twenty) calendar days before the date of its holding. The placement of information about the date of the meeting takes place in the manner provided for in clause 7.6. of this Statute.
7.14. Decisions of the General Meeting of members of the Association are made:
a) on issues of reorganization and liquidation of the Association - 3/4 (three quarters) of the votes (qualified majority) of the members of the Association present at the General Meeting of the members of the Association;
b) on the issues specified in subparagraphs a) - c) of clause 7.3. of this Charter - 2/3 (two thirds) of the votes (qualified majority) of the members of the Association present at the General Meeting of the members of the Association;
c) on other issues of the agenda, except for the issues provided for in subparagraphs "a" and "b" of this paragraph - by a simple majority of votes of the members of the Association present at the General Meeting of the members of the Association, unless otherwise provided by law.
7.15. When voting at the General Meeting of the members of the Association, each member of the Association has one vote. Voting at the General Meeting of the Association's members can be carried out by poll by means of ballots, the content and form of which is approved by the Supervisory Board.
7.16. A member of the Association has the right to participate in the work of the General Meeting of Members through his representative. The representative of a member of the Association at the General Meeting acts in accordance with the powers based on the regulatory legal acts of the Russian Federation or a power of attorney drawn up in accordance with the requirements of the current legislation.

8. Supervisory Board of the Association
8.1. The Supervisory Board is a permanent collegial governing body of the Association. The Supervisory Board consists of 21 (twenty one) members. The Supervisory Board of the Association is formed from the members of the Association, it also includes: a representative of the authorized federal executive body (as agreed), the Director of the Association, independent members. The Supervisory Board operates on the basis of the Regulation "On the Supervisory Board".
8.2. The number of members of the Association in the Supervisory Board cannot be less than 2/3 (two thirds) of the total number of members of the Supervisory Board.
8.3. No more than one representative from one member of the Association has the right to take part in the work of the Supervisory Board of the Association.
8.4. The formation of the Supervisory Board is carried out in accordance with the Regulations approved by the General Meeting of the Association members, by a simple majority of votes.
8.5. The term of office of members of the Supervisory Board is two years.
8.6. If the next annual General Meeting of the Association's members, at which the issue of electing members of the Supervisory Board should be considered, takes place after the expiration of the period for which the Supervisory Board was formed, then the term of office of the members of the Supervisory Board of the Association is considered extended until the date of this annual General Meeting of Members Associations.
8.7. The Supervisory Board coordinates and carries out general management of all activities of the Association in the period between the General Meetings of the members of the Association. The Supervisory Board of the Association is accountable to the General Meeting of the members of the Association.
8.8. The competence of the Supervisory Board includes consideration and decision-making on issues related to the implementation by the Association and members of the Association of activities in order to provide emergency assistance to tourists, provided for by the legislation of the Russian Federation, as well as on all other issues of the Association's activities that are not within the competence of the General Meeting of Members of the Association and executive body of the Association.
8.9. The Supervisory Board has the following powers:
a) submits a candidate for the position of the Director for consideration by the General Meeting of the Association members;
b) convenes the General Meeting of the Association members, organizes the General Meeting of the Association members or entrusts its holding to the Director, submits the agenda of the General Meeting of the Association members for approval, preliminary considers all issues submitted to the General Meeting of the Association members;
c) coordinates, for submission to the authorized state body, the rules of professional activity that are mandatory for the Association and its members, regulating the procedure for the implementation by it and its members of functions related to the formation of a compensation fund, ensuring the implementation of the main goals and functions of the Association, with the exception of approval (approval) of acts , the adoption of which is within the competence of the general meeting of members of the Association;
d) approves the procedure for maintaining the register of members of the Association;
e) approves the terms of the employment agreement (contract) with the Director, the structure and number of staff of the Association;
f) approves the list of banks and credit institutions recommended for servicing the Association's accounts and meeting the criteria for selecting credit institutions for the placement of a compensation fund, approved by the Government of the Russian Federation;
g) in accordance with the Federal Law "On the Fundamentals of Tourist Activities in the Russian Federation", develops the rules of professional activity that are mandatory for the Association and its members, regulating the procedure for the implementation by the Association and its members of functions related to the formation and use of the compensation fund. These rules of professional activity are approved by the authorized federal executive body;
h) in the absence of payments from the compensation fund for the previous year, apply to the Government of the Russian Federation on the issue of reducing the contribution to the compensation fund of the Association for the next financial year;
i) approves the annual plan for investing temporarily free funds of the Association that meets the requirements of the legislation of the Russian Federation;
j) decides on the admission of new members to the Association;
k) approves the financial plan (budget) of the Association and makes changes to it;
l) makes decisions on opening and closing branches (representative offices) of the Association, approves regulations on them;
m) approves an independent audit organization and the terms of the contract with it;
n) on the proposal of the Chairman of the Supervisory Board approves candidates and dismisses the heads of branches (representative offices) of the Association;
p) forms committees and commissions for certain areas of the Association's activities, forms working and expert groups, approves regulations on their activities and personal composition;
p) determines the main activities for the implementation of priority areas of the Association's activities;
c) decides on the participation of the Association in other organizations;
r) coordinates the issues of interaction of the Association with state authorities and local self-government, public organizations;
s) coordinates the activities of the Association in the field of international cooperation;
t) has other powers determined by the legislation of the Russian Federation, the provisions of this Charter and other internal acts adopted by the General Meeting of the Association members.
8.10. The meeting of the Supervisory Board of the Association is convened by the Chairman of the Supervisory Board or a group of members of the Supervisory Board in an amount not less than 1/4 (one quarter) of the total number of members of the Supervisory Board, and is held as necessary, but at least once every three months.
8.11. Decisions of the Supervisory Board are made by a qualified majority of 2/3 (two thirds) of the total number of members of the Supervisory Board present at the meeting of members of the Supervisory Board. Each member of the Supervisory Board has one vote when voting. Meetings of the Supervisory Board are eligible if they are attended by more than 1/2 (half) of the members of the Supervisory Board.
8.12. When decisions are made by the Supervisory Board in case of equality of votes, the decisive vote belongs to the Chairman of the Supervisory Board of the Association.
8.13. The decisions of the Supervisory Board of the Association, adopted by it in accordance with this Charter, which do not contradict the legislation of the Russian Federation and correspond to the goals of the Association, are binding on all members of the Association, as well as the Director of the Association.
8.14. The decisions of the Supervisory Board concerning the members of the Association are brought to the attention of these members by publishing on the official website of the Association on the Internet and (or) sending to the e-mail addresses of the members of the Association contained in the register of members of the Association.
8.15. Members of the Supervisory Board carry out their activities on a voluntary basis.
8.16. The Chairman of the Supervisory Board is elected by the Supervisory Board by a simple majority of votes from the Supervisory Board.
8.17. The rights and obligations of the Chairman of the Supervisory Board are determined in accordance with this Charter.

9. Director
9.1. The Director of the Association is the sole executive body of the Association, is elected by the General Meeting of Members of the Association for a period of two years and acts in accordance with this Charter, decisions of the General Meeting of Members of the Association, the Supervisory Board of the Association.
9.2. The Director of the Association has the following powers:
a) carries out operational and current management of the affairs of the Association for the implementation of decisions of the General Meeting of Members of the Association, the Supervisory Board of the Association;
b) manages the property, including the funds of the Association, in accordance with the provisions approved by the Supervisory Board of the Association;
c) enters into transactions on behalf of the Association (contracts, including labor; agreements; contracts), performs business transactions;
d) issues orders and gives instructions (instructions) that are binding on all employees of the Association;
e) performs other actions as a body of a legal entity in accordance with the legislation of the Russian Federation and this Charter;
f) hires and dismisses employees of the Association in accordance with applicable law;
g) encourages distinguished employees, imposes disciplinary sanctions;
h) acts on behalf of the Association without a power of attorney, including representing its interests on the territory of the Russian Federation and abroad;
i) opens and closes bank accounts, organizes accounting and reporting in the Association in accordance with the requirements of the current legislation of the Russian Federation and the Charter of the Association;
j) has other powers determined by the current legislation of the Russian Federation, the provisions of this Charter and other internal acts adopted by the Supervisory Board of the Association and the General Meeting of the Association members.
9.3. The Director of the Association is accountable to the Chairman of the Supervisory Board, the Supervisory Board of the Association and the General Meeting of the members of the Association.
9.4. The Director of the Association has the right to issue powers of attorney in accordance with the current legislation of the Russian Federation.
The terms of the employment agreement (contract) with the Director of the Association are determined by the Supervisory Board. The employment agreement (contract) with the Director of the Association on behalf of the Association is signed by the Chairman of the Supervisory Board on behalf of the General Meeting of the Association members.

10. Conflict of interest
10.1. Issues of the conflict of interest of the Association and interested parties, as well as issues of responsibility of the latter, are determined in accordance with Article 27 of the Federal Law of 01.01.2001 No. 7-FZ "On Non-Commercial Organizations".

11. Control over the activities of the Association
11.1. The financial activity of the Association is subject to mandatory annual audit.
11.2. The audit organization and the terms of the contract, which the Association is obliged to conclude with it, are approved by the Supervisory Board of the Association.
11.3. Control over the financial and economic activities of the Association is carried out by financial, tax and other bodies of state power and local self-government in the manner and within the rights of these bodies established by the legislation of the Russian Federation, as well as by the audit commission (auditor) elected by the General Meeting of the members of the Association for a period of one year, and an independent audit organization approved by the Supervisory Board.
11.4. Members of the audit commission (auditor) cannot be the Chairman of the Supervisory Board, members of the Supervisory Board, the Director and his deputies, persons who are closely related to them, as well as persons receiving from them or from the Association wages or any other permanent remuneration .
11.5. The Audit Commission (auditor) conducts both scheduled and unscheduled inspections of the financial and economic activities of the Association. Scheduled inspections are carried out no more than once a year. Unscheduled inspections are carried out at the request of the Supervisory Board of the Association, or at the request of members of the Association, constituting at least thirty percent of the total number of members of the Association.
11.6. Employees of the Association are obliged to provide the audit commission (auditor) of the Association, the auditor with all necessary documents, materials and personal explanations in connection with the audit. Checks and revisions should not disrupt the normal operation of the Association and its divisions.
11.7. The results of the checks are reported to the General Meeting of the Association members.
11.8. The annual report and the annual balance sheet of the Association, after their approval in the manner prescribed by this Charter, are subject to posting on its official website on the Internet information and telecommunication network.

12. Branches and Representative Offices of the Association
12.1. The association may, in accordance with the current legislation, create branches and open representative offices. The decision to establish a branch or open a representative office is made by the Supervisory Board of the Association.
12.2. A branch of the Association is its separate subdivision located outside the location of the Association and performing all of its functions or part of them, including the functions of a representative office.
12.3. The representative office of the Association is a separate subdivision, which is located outside the location of the Association, represents the interests of the Association and protects them.
12.4. The branch (representative office) is managed by the director of the branch (representative office), who reports directly to the Director of the Association and acts on the basis of a power of attorney issued by the Director of the Association.
12.5. The branch and representative office of the Association are not legal entities, are endowed with the property of the Association and act on the basis of the Regulations.

13. Property of the Association
13.1. The property of the Association is formed by:
- property transferred to the Association by its founders in accordance with the foundation agreement of the association;
- contributions paid to the compensation fund;
- contributions to finance expenses related to the current activities of the Association;
- income received from the placement of funds of the compensation fund;
- funds received from the exercise of the right to claim an insurance payment or payment under a bank guarantee established by federal legislation;
- voluntary contributions;
- other income from activities not prohibited by law, this Charter.
13.2. The property of the Association can be used exclusively for the purposes for which it was created.
13.3. In order to provide emergency assistance to tourists in case of impossibility to fulfill, non-fulfillment or improper fulfillment of obligations under an agreement on the sale of a tourist product formed by tour operators - members of the Association, or to finance the costs of providing emergency assistance to tourists, the Association forms a compensation fund in accordance with the requirements of federal legislation.
The association finances the costs of providing emergency assistance to tourists from the compensation fund, payments from the compensation fund in the manner prescribed by decisions (decrees) of the Government of the Russian Federation.
The amount of payment from the compensation fund is determined based on the actual costs of providing emergency assistance to tourists in accordance with the requirements of the legislation on tourism activities.
13.4. The Compensation Fund is a separate property owned by the Association on the right of ownership.
13.5. The funds of the compensation fund are placed on its separate bank account, and separate accounting is kept for them. The funds of the Compensation Fund may not be levied on the obligations of the Association, if such obligations are not related to the financing of expenses for the provision of emergency assistance to tourists in accordance with federal law.
13.6. To finance the expenses associated with the current activities of the Association, the members of the Association pay contributions to it. The amount of contributions and the procedure for their payment are determined by the General Meeting of Members of the Association when approving or amending the budget for the next financial year, taking into account the requirements of the legislation on tourism activities. Funds intended to finance expenses related to the activities of the Association are separated from the funds of the compensation fund. These funds are transferred to other bank accounts of the Association.
13.7. The procedure for transferring funds from the Compensation Fund of the Association and the specifics of financing the costs of providing emergency assistance to tourists in the event of the liquidation of the Association are established by the Government of the Russian Federation.
13.8. The placement of the funds of the Association's compensation fund is allowed in rubles and (or) foreign currency on accounts or deposits in credit institutions. The requirements for the selection criteria for credit institutions in which the placement of compensation fund funds is allowed are established by the Government of the Russian Federation, which may determine additional investment objects for the compensation fund, as well as requirements for investing funds in the relevant objects, the conditions for their investment.
13.9. The compensation fund is formed at the expense of contributions from tour operators operating in the field of outbound tourism, transferred in cash in the amount established by the legislation of the Russian Federation on tourism activities.
13.10. The specified contribution is subject to transfer to the compensation fund annually within 15 (fifteen) days from the date of publication or submission of financial statements, but no later than April 15 of the current year. Income received from the placement of funds of the compensation fund, and funds received from the implementation of the right to claim an insurance payment or payment under a bank guarantee established by the current legislation are also subject to enrollment in the compensation fund.
13.11. It is not allowed to release a member of the Association from the obligation to make contributions to the compensation fund, including by offsetting his claims to the Association.
13.12. A tour operator operating in the field of outbound tourism, as well as a tour operator or a legal entity that has not previously carried out tour operator activities in the field of outbound tourism, when joining the Association, pay a contribution to the compensation fund in the amount established by the Federal Law "On the Fundamentals of Tourist Activities in the Russian Federation". Federation".
13.13. The procedure and conditions for financing expenses for the provision of emergency assistance to tourists from the compensation fund are determined by the Government of the Russian Federation.
13.14. The amount of payment from the compensation fund is determined based on the actual costs of providing emergency assistance to tourists in accordance with applicable law.
13.15. Spending the funds of the compensation fund for purposes not provided for by the Federal Law, including the payment or return of contributions to members of the Association, is not allowed.
13.16. The termination of the tour operator's membership in the Association is not a basis for the termination of spending funds for the purposes provided for by the Federal Law.
13.17. Within the limits of the amount of expenses incurred by the Association in accordance with the current legislation for the provision of emergency assistance to the tourist, the right belonging to the tourist to claim the payment of insurance compensation under the tour operator's liability insurance contract to the insurer or the payment of a sum of money under a bank guarantee passes to the Association.
13.18. By analogy, the rules established by the current legislation for relations between a tourist, another customer and an insurer or guarantor under an insurance contract or under a bank guarantee are applied to the relations between the Association and the insurer or guarantor determined by the current legislation regarding the reimbursement of expenses of the compensation fund. The relevant provisions are applied insofar as otherwise is not provided for by the current legislation and does not follow from the essence of such relations.
13.19. The uncovered amount of expenses incurred by the Association for the provision of emergency assistance to a tourist may be recovered by way of recourse at the claim of the Association from the tour operator.

14. Accounting and reporting of the Association
14.1. Accounting and reporting in the Association are conducted in accordance with the rules established for non-profit organizations.
14.2. The procedure for internal office work in the Association and its divisions, relating to accounting and reporting, is determined by the Chairman of the Supervisory Board of the Association in accordance with the requirements of the legislation of the Russian Federation.
14.3. The financial year of the Association is considered from January 1 to December 31, including these dates. At the end of the financial year, the Association's annual balance sheet and other forms of financial statements are compiled in accordance with the current legislation of the Russian Federation.
14.4. The association provides authorized state bodies in accordance with the legislation of the Russian Federation and concluded agreements with the required information about its activities, is responsible for the safety of financial, economic, personnel and other management documents.
14.5. Officials of the Association are personally responsible for the accuracy of the information contained in the reports and other information coming from the Association.

15. The procedure for amending the Charter of the Association
15.1. Changes to this Charter may be made by decisions of the General Meeting of the Association members.
15.2. Changes to this Charter are adopted by the General Meeting and are subject to state registration in accordance with the procedure established by the legislation of the Russian Federation.

16. Reorganization and liquidation of the Association
16.1. The reorganization and liquidation of the Association is carried out in accordance with the Civil Code of the Russian Federation and the Federal Law of 01.01.2001 "On non-profit organizations".
16.2. The transfer of funds from the compensation fund of the Association and the specifics of the financing of expenses for the provision of emergency assistance to tourists in the event of the liquidation of the Association are established in the manner determined by the Government of the Russian Federation.
16.3. The property of the Association remaining after the liquidation is directed by the decision of the liquidation commission to the purposes in whose interests the Association was created.
16.4. Management documents, accounting books and other written materials remaining after the termination of the affairs of the Association are transferred:
- in case of reorganization - to the successor;
- in case of liquidation - to the bodies of the state archive in accordance with the procedure established by law and in accordance with the provisions of this Charter.

17. Final provisions
17.1. Issues of the creation and organization of the activities of the Association, which are not reflected in this Charter, are subject to regulation in accordance with the current legislation of the Russian Federation.
17.2. In addition to this Charter, the Association may have internal regulations and other acts that specify the issues of organization and functioning of the Association's bodies and the interaction of members of the Association. The specified acts cannot contradict the present Charter and the legislation of the Russian Federation.

Moscow, June 11 - Vesti.Tourism, Vladislav Petrovich.“Tourism is a business, bankruptcies are inevitable in it, so everything must be done to protect tourists,” said Alexander Radkov, head of Rostourism.

It was for this purpose that it was created, which, before June 1, 2013, all tour operators involved in outbound tourism were supposed to join. 260 companies that did not join Turpomosh before June 1, 2013, Rostourism from the unified federal register of tour operators.

About the principles of the association's work, about who can count on the help of Turpomoshch, Alexander Radkov spoke in an interview with the Russia 24 channel.

Why was Turpomoshch created?

Over the past few years, we have witnessed major bankruptcies of tour operators - Capital Tour, Lanty Tour Voyage and others. At the time of bankruptcies, tourists were abroad, their hotels were not paid for - in fact, they became hostages of circumstances. Sometimes passports and luggage were taken away from tourists and they were forced to re-pay for accommodation. “Tourist assistance” was created so that such situations did not arise. The main goal of the association is to return the tourist to his homeland if the tour operator cannot do this.

How does Tourist Assistance help tourists?

“Tourist assistance” provides a tourist who finds himself in an unforeseen situation due to the fault of the operator (refusal to check in, forced to pay extra, etc.), hotel accommodation until the first opportunity to fly to Russia. The association also pays for the air ticket and transfer to the airport from the hotel, ensures the safety of luggage, feeds the tourist and, if necessary, provides medical assistance.

From what means does the association provide assistance to tourists?

A tour operator joining Turpomoshch pays 0.1% of the company's turnover to the association fund, but not less than 100 thousand rubles. Now about 180 million rubles have been collected for the Tourist Assistance Fund.

What to do if you need the services of "Tourist Assistance"?

The website of Rostourism has phone numbers and e-mail addresses of the association. If some extraordinary event occurs, for example, a tourist is not accommodated in a hotel, in other words, the operator has not fulfilled his obligations, you should immediately contact Tourist Assistance in any convenient way. During the day, the information from the tourist will be checked - and he will receive the necessary assistance.