Airline s7 services. S7 Airlines

S7 Airlines, Russia: fleet, routes, passenger reviews.

S7 Airlines operates domestic and international passenger air transportation. The airline has two transport hubs. The first is Domodedovo Airport in Moscow. And the second - in Novosibirsk, Tolmachevo airport. The hub in Novosibirsk has a long history, because S7 Airlines is a brand of Siberia Airlines.

The airline is actively implementing innovative solutions for customers. Its online service is one of the most convenient among Russian companies. The client through the site can not only choose convenient flight and register for it or see the current number of miles on your card, but also much more. S7 Airlines was one of the first in Russia to launch a mobile boarding pass service.

Flight geography

The bright green planes of S7 Airlines are immediately noticeable at any airport in the world. Their cheerfully painted sides can be seen on the runways of Europe, the Middle East, South-East Asia and the Asia-Pacific region.

The average age of S7 Airlines aircraft is eight years.

S7 Airlines also flies a lot to the CIS countries. This airline often serves as a lifesaver on not very popular routes. For example, S7 Airlines is one of the few airlines that regularly fly to the capital of Moldova. Therefore, if you want to go to Chisinau for an excursion to wine cellars or wander around the Old Town, you still have to look for a better air carrier than S7. S7 Airlines also fly a lot in Russia. The company's internal Russian routes are very diverse and well-organized, so you can choose the optimal connection time.

aircraft fleet

S7 Airlines boasts one of the youngest and most modern fleets civil aviation Russia. The average age of aircraft is eight years. The S7 Airlines fleet consists of 20 Airbus A319, 15 Airbus A320, Airbus A310, Boeing 737-800, Boeing 737 MAX and Boeing 767-300.

Services on board

Passengers of the airline can use the Extra Space service and book seats in the economy class cabin with the distance between the rows of seats increased to 25 cm.

Weight for free transportation baggage is 23 kg, and on board the aircraft passengers can take hand luggage up to 10 kg and dimensions 55x40x20 cm.

Business Class

The Business Class cabin is located at the front of the aircraft and is equipped with wide reclining seats (some aircraft have a footrest and adjustable headrest), a private bathroom, individually wrapped blankets and pillows, and a specially curated menu to please any gourmet.

For passengers of this class, the free baggage allowance has been increased to 32 kg, and two bags with a total weight of 15 kg can be taken into the cabin of the aircraft.

Loyalty program

The airline's customers can register and participate in the S7 Priority loyalty program. This program helps you earn miles and spend them on flights and services.

Contact Information

Airline address: Moscow, Tsvetnoy Boulevard, 30, building 16; tel.: 8 800 200-0007, 8 800 700-0707.

S7 (s7.ru) - the official website of the S7 Airlines brand, which belongs to Siberia Airlines, which has existed since 1992 and currently has air fleet from more than 70 Boeing, Airbus and Embraer aircraft. The web resource allows everyone to buy electronic tickets for domestic and international flights S7, and take advantage of the nearby additional services, which include ordering a transfer, booking a hotel room, renting a car, etc.

S7 online services can be ordered not only through the website, but also through the official mobile application carrier called S7 Mobile, which can be downloaded for free from the App Store and Google Play and installed on your tablet or smartphone.

The airline gives its virtual "friends" a lot of exclusive offers, notifies them of new promotions, holds sweepstakes and contests with valuable prizes.

To book flights on the s7.ru website and save money, use our free promotional codes. This is the name of the special discount codes that they represent. These are unique numeric and/or letter combinations that give the right to participate in the air carrier's promotion.

All current C7 promotions with promotional codes are presented on this page of the site. Choose the one that suits the terms and conditions and click on the "Show code" button. The opened combination of letters and numbers must be copied and entered in the field that opens by clicking on the "Add promotional code" link in the ticket order form on s7.ru.

The discount will be automatically applied to the payment amount immediately after clicking on the "Add" button. Did the ticket price change after entering the promo code? Most likely, a mistake was made when entering the discount code or some condition of the promotion was not met. We recommend that you re-read the description of the promotional code on our website and try using it again.

S7 services

On the C7 airline website you can book:

• Electronic tickets on domestic flights which depart from Domodedovo airport in Moscow and Tolmachevo airport in Novosibirsk.
• E-tickets for regular international flights to the countries of the Middle East, the CIS, Southeast Asia, Europe, the Asia-Pacific region.

The buyer can purchase tickets both one way and round trip. You can choose the appropriate flight class: economy, business, first class.

When booking plane tickets, you can also order a range of additional services, including car rental in another city/country, booking a hotel room, insurance, etc. These services are provided by S7 partners.

Also, the website of the air carrier allows travelers to check in online for flights, follow the schedule of arrivals and departures in real time, and get acquainted with the airline's tariffs. IN personal account S7 loyal customers keep track of the quantity bonus miles under the S7 Priority loyalty program.

The services provided by S7 Airlines on board the aircraft depend on the duration of the flight, the class of service, and if the flight is chartered, then on the charter program ordered and paid for by the tour operator or the customer company.

The airline on regular flights offers two classes of service for air passengers - "Business" and "Economy". Passenger service programs on board aircraft may have differences in the service and services provided, depending on the type of aircraft on which the air flight is performed and the flight route.

Business Class

Business class S7 is an offer for those who are demanding of their surroundings and expect a high level of service at all stages of their journey.

The comfort onboard is the space surrounding passengers thought over to trifles. Every detail matters: the distance between the chairs, the angle of the reclining back of the chair, the presence of a USB port and sockets for charging mobile devices, lighting and much more.

The business class cabin, located in the forward part of the aircraft immediately behind the cockpit, is equipped with wide and comfortable seats, the distance between which is usually at least 89 cm and provides maximum opportunities for a calm and comfortable flight. The seat back adjuster allows the business class passenger to comfortably settle down for a rest or focus on solving important issues. In some types of aircraft, the seats are equipped with a footrest and an adjustable headrest.

For business class passengers, there is a separate toilet room.

During the seating of passengers on the plane, attentive flight attendants will help you place outerwear and suitcases in the dressing room for business class. For sleep and relaxation, we offer blankets and pillows in individual packaging.

Before working in business class cabins, our flight attendants undergo special training courses and by this time have considerable flight experience. Any passenger from the first cabin always feels their special care and attention.

A special part of the service on board is the menu for business class passengers. A large team of professional chefs is working on the development of rations for business class passengers. When creating rations, the S7 chef strives to ensure that each dish is not only healthy and tasty, but also meets the most demanding requirements for its design and serving. The in-flight catering menu for business class passengers is updated twice a year (winter and summer). To ensure choice in each diet, there are several combinations of dishes that change every week.

Business class passengers are offered refreshments and alcoholic drinks, a variety of cold snacks, a large selection of hot dishes.

To pass the time in flight and keep up to date with the latest developments, we offer several editions of business and entertainment press aboard the S7.

The standard services provided by S7 Airlines in flight include:

press

beverages

hot drinks

alcohol

nutrition

music

tv/video

games

trading on board

places to sleep

Flight Delay Cash Compensation - Don't Miss It!

Did you know that thanks to the Compensair service, air passengers can receive compensation up to 600 euros for a flight delay or cancellation?

Compensair is a service that helps you get compensation in case of:

• flight delays;
• Flight cancellations;
• Denied boarding (overbooking);
• Missed transfer due to the fault of the airline.

A passenger can receive from 250 euros to 600 euros for problems with a flight whose country of departure or arrival is Turkey, Iceland, Norway, Switzerland or any other country in the European Union. The opportunity to receive compensation also applies to all flights of airlines registered in the EU. At the same time, it is important that problems with the flight are not caused by extraordinary circumstances:

• The threat of a terrorist attack;
• Bad weather conditions;
• Strike.

All passengers, regardless of citizenship, can use the services. This means that you can receive compensation even if the passenger is not an EU or Turkish citizen.

Compensair takes care of all the hassle. The client needs to sign a consent form to represent interests, as well as provide information about the flight and ticket number. Further, the specialists will conduct a detailed analysis of the situation, draw up an initial claim and conduct a "legal dialogue" with the airline, seeking payment. The client is informed about all important stages by e-mail or SMS.

If successful, the passenger is compensated. In case of failure, the passenger does not bear any costs and other costs.

S7 Airlines is a Siberian airline with a wide domestic network of routes, flights are made to the countries of Europe and Asia. On flights fly the most modern aircraft, and the company itself is a member of the global aviation alliance.

About company

The history of the S7 Airlines brand began 60 years ago in Novosibirsk region when an airline called "Siberia" was founded. The first flights were made from a military airfield, but in 1992 the company became independent organization, and since 2005, flights have been operated under the S7 Airlines brand.
Contacts:
Official website of S7 Airlines: https://www.s7.ru/
Tel.: 8 800 700-0707 (Free within Russia)
+7 495 783-0707 (Moscow)
Vkontakte: https://vk.com/s7airlines
Odnoklassniki: https://ok.ru/s7airlines
Instagram: https://www.instagram.com/s7airlines/
YouTube: https://www.youtube.com/user/S7Group

Company achievements to date:

1. There are 72 aircraft of foreign firms in the asset. One of the most modern aircraft fleets in the country.
2. The airline is a member of the Oneworld global aviation community. Membership in this union means full compliance with all safety and quality standards of flights.
3. It is possible to book and purchase tickets and additional services online.
4. Regular customers of the company under the S7 Priority program can earn miles for each flight and exchange them for bonuses from the air carrier.
5. S7 Airlines is in the hundred top airlines in the world.
6. For 2017, the company has the highest reputation rating among Russian air carriers.
7. In the Russian top employers, S7 Airlines ranks 4th.
8. Since 2004, the company has received many prestigious awards and prizes in the field of transportation, corporate strategy, marketing, loyalty programs, etc.
9. At the end of 2016, S7 Airlines ranked 4th in European ranking punctuality, becoming the best Russian airline thanks to minimal flight delays.
10. It is part of a large association of S7 airlines, whose services were used by 13.1 million people in 2016.
11. Offices in 30 countries of the world.

You can contact the contact center of the company by calling:

• 8 800 700-0707 (free within Russia);
• +7 495 783-0707 (Moscow);
• +7 495 777-9999 (Moscow).

Bank details:

Russia, 633104, Ob, Mozzherina Avenue, 10, office 201
Novosibirsk region
PJSC Siberia Airlines
TIN 5448100656
Checkpoint 997650001
BRANCH "NOVOSIBIRSK" OJSC "ALFA-BANK", NOVOSIBIRSK
BIC 045004774
Account 40702810800150001696
C/C 30101810600000000774

How to check in for a flight online

You cannot register through the site if:

• minor passenger unaccompanied by adults;
• the passenger belongs to a special category of citizens (seriously ill, in need of special equipment or unable to move independently);
• animals are transported;
• luggage space required.

The boarding pass can be received on your phone via SMS or as a PDF file to the e-mail address specified during check-in. It is also possible to print your boarding pass in advance or receive it directly at the airport. To print, simply bring a smartphone with a barcode to the reader in a specially designed kiosk.

At the boarding gate, you can provide both a paper and an electronic copy of the boarding pass.

The registration process itself is simple:

1. Go to the official website of the company and go to the "Check-in for the flight" tab.
2. For identification, the system will require you to enter the number of the ticket or reservation itself (this data can be found in the purchase confirmation).
3. The surname must be entered in Latin without errors. Then it remains to click the "Register" button.
4. Check off your last name and all passengers, if the check-in is for several people, also leave a mark on the selected flight. The system will prompt you to familiarize yourself with the list of items prohibited for transportation, after which you can click "Continue".
5. After the done manipulations, the choice of seats in the aircraft is made automatically by the system. If you need to change them, you will have to pay a certain amount, the amount of which depends on the chosen tariff. S7 Priority members can choose seats without paying a fee.
6. When changing seats on the plane appears detailed diagram salon. Already marked in gray occupied places, and white those that are still free. To select a suitable place, one click of the mouse is enough, after which you need to click "Save and continue." Seats can be changed at any time while online registration is open.
7. The boarding pass must be downloaded in PDF format and sent to your mail or phone. If necessary, you can print the document at the airport terminal or at the check-in counter.
8. WITH boarding pass in paper or in electronic format you need to arrive at the airport in advance so that there is enough time to go through all the necessary formal procedures: baggage check-in, security control, etc.

Available S7 Airlines fares

The airline has four main fares:

• Economy Basic. Suitable for anyone who is used to traveling light. In addition to the flight itself, the fare includes hand luggage up to 10 kg. It is important to note that you cannot choose a place in advance, you will have to pay a service fee, meals for a separate fee. Only passengers with children can reserve a seat in advance free of charge.
• Economy Flexible. The ticket includes baggage Weight Limit 23 kg), not counting the permitted hand luggage. You can choose a seat on the plane at no extra charge, as well as change this parameter without additional fees until the time of departure.
• Business Basic. Flight in business class, maximum baggage weight 32 kg, hand luggage 15 kg. You can change the date of departure or flight by paying a fee. A ticket purchased at this fare is non-refundable. Meals are free.
• Business Flexible. Any changes to the ticket can be made free of charge and refunded at any time. The passenger has the right to carry 2 pieces of baggage with a total weight of 64 kg and 2 pieces of hand baggage of 15 kg each without additional payment. Meals are free.

Nutrition

In Economy tariffs, you can order food for an additional fee, provided:

• the flight lasts from 3 hours;
• payment was made no later than one day before the flight.

For business class passengers, meals are included in the ticket price. From the presented menu you can choose (economy and business class):

• nutrition for babies;
  
• children's menu;
  
  
• vegetarian;
  
  
• Muslim;
  
  
• low in lactose;
  
  
  
• gluten free.
  
  

All sets except the baby set include vegetable salads and a hot dish, bread (except for the gluten-free menu), a sweet dessert and a drink.

The Economy Basic fare does not provide for the carriage of baggage without additional fees, for other passengers the following requirements:

• Economy Flexible. 1st place, weight 23 kg.
• Business Basic. 1st place, weight 32 kg.
• Business Flexible. 2 places, each 32 kg.

In all cases, the maximum allowable amount of baggage per piece must not exceed 203 cm in terms of the sum of height, length and width. If the dimensions are larger, the luggage is transported in the luggage compartment of the aircraft.

What you can carry besides luggage without additional fees:

• ski set (1 pc.);
• snowboard equipment, including the snowboard itself and protective equipment (up to 23 kg in economy and up to 32 kg in business class, sizes are not limited).

Excess allowable weight must be paid - equipment is transported in such a case as oversized baggage according to the tariffs of S7 Airlines. Any baggage and hand luggage is checked in only at the airport, it cannot be done online.

For hand luggage, there are restrictions on weight and size, this is done to ensure that passengers are comfortable and safe in the cabin. Norms for S7 Airlines:

• Economy class - up to 10 kg, maximum dimensions 55x40x20.
• Business class - 2 pieces up to 15 kg each.

You can check the compliance of hand luggage with the allowable parameters in terms of weight and dimensions in the limiter frames at the airport.

S7 Airlines vacancies

On this moment The airline has vacancies in the following areas:

• administrative staff;
• engineers;
• marketing and advertising;
• teaching;
• ground support;
• information Technology;
• flight personnel;
• finance.

You can see in detail which vacancies are available in your region on the company's website at: https://www.s7.ru/home/about/vacancies/.

flight attendant vacancy

The flight attendant's job duties include serving passengers in the cabin, as well as ensuring their safety. Basic requirements for applicants:

• education not lower than secondary special;
• English from upper intermediate and above;
• good health;
• vision from "-3";
• politeness;
• the ability to get along with people and work in a team;
• stress resistance.

You must have your passport with you at the interview. Training for the position of a flight attendant is carried out at the expense of the company and lasts 2.5 months, and a scholarship is also paid during the study. Other conditions:

• place of work - Pulkovo, Domodedovo;
• employment and social package according to the Labor Code of the Russian Federation;
• additional social package from the airline (benefits for employees, etc.);
  flights throughout Russia and to several dozen countries of the world;
• friendly team.

How to return a ticket

You can cancel the purchase online or by contacting the contact center at the general number 8 800 700-0707 (the call is free in Russia).

You can cancel the purchase of a ticket online on your own, only for flights within the country. In all other cases, you need to contact the S7 Airlines contact center.

If the ticket was purchased not through the site, but at sales offices, the buyer must appear there in person. You must have a passport or other identity card with you.

What you need to know:

• the money will be returned to the account within 20 business (!) days;
• for the return of a ticket in person at the office, you need to pay a fee;
• all actions to return a purchase must be only in accordance with the rules established for each tariff separately.

All additional expenses for the part of the ticket that was not used are refunded in full, except for the conditions of a particular fare.