Georgian Airways fleet. Georgian Airways

The history of today's flagship airline of Georgia began back in 1993. The modern and safe carrier is a completely private company and consists of eight liners, one of which serves the country's government.

History

The beginning of the 90s of the last century became the point of departure for Airzena. The first flights were charter and operated to China, India, Egypt, United Arab Emirates. Regular only one - to Vienna. Despite the political and economic strife of this period, thanks to the right strategy, the company survived and even won some recognition. By the early 2000s, Airzena was already the national carrier.

Around the same time, the company's management modernizes the fleet, for this it leases two liners from the German company Hapag-Lloyd.

In 2004, it was decided to rename Airzena to Georgian Airways. But the old name of the airline is still in use, it is an unofficial brand name.

Our days

Today private airline Georgian Airways has modern aircraft - BOEING 737 and CRJ aircraft. Home base - Tbilisi international Airport. The main activity of the company is the reliable and safe transportation of passengers and cargo. Quality customer service and safety are our top priorities. This axiom of Georgian Airlines is confirmed by its membership in the International Air Transport Association (IATA). The entry was preceded by an audit, which was supposed to check compliance technical base airlines with IOSA safety standards. Since then, there have been three such certifications, and all have been successfully completed.

aircraft fleet

The air fleet of Georgian Airways consists of medium-haul liners CRJ, EMBRAER and BOEING 737. Among them:

Boeing 737-500, the capacity of which is 116 people (12 seats are allocated for business class).
BOEING - 737-700 NG, takes on board 132 passengers (12 seats reserved for business class).
EMBRAER 190, with a capacity of 97 people (business class - 9 seats)
CRJ 100, designed for 50 passengers (6 business class seats).
CRJ 200, the number of seats is identical to the previous liner.

Flight personnel

This is the pride of the company. Each flight participant, whether a pilot or a flight attendant, is highly qualified and has solid experience. Pilots undergo theoretical and practical training, and every six months they train on special flight simulators that imitate Boeing and CRJ liners, for which they go to the training centers UAB Cam & Cons (Lithuania), ICARE Training Center (France) and Pan American Flight Academy (USA). ).

Pilots of Georgian Airlines have certificates of the second and third categories, which allows them to land the aircraft in adverse weather conditions.

Flight attendants are selected through a series of rigorous tests, in accordance with international standards and internal company requirements. Stewards are trained at the Georgian Aviation University with subsequent professional training in specialized centers in Germany and the Czech Republic. Among the disciplines studied, one can distinguish "Emergency procedures and evacuation", "Flight safety", "Passenger service", "First health care and Air Accident Prevention.

The average age of the crews is 35-45 years.

Flights of Georgian Airways

Today, the air carrier operates in the following directions: Georgia - Tbilisi, Kutaisi and Batumi. Also, flights are made to the capitals of Russia, Israel, France, the Netherlands and Austria. There are regular flights to these cities.

But the company has code-share agreements with 16 leading airlines, which makes it possible to make the movement of passengers almost all over the world as accessible as possible.

Services and service

The cabins of Airzena aircraft are divided into two classes - economy and business. The latter gives pleasure from the provided individual service and comfort during the flight (even DVD players with headphones are provided). Each passenger is guaranteed privacy, a varied menu and personal space. If there is no opportunity to break away from business on board, then the stewards will create all the conditions for work.

Before takeoff, business class guests are treated to "welcome" fruit juices or mineral water. The menu reflects National character: freshly prepared vegetable salads, cheese plate (only Georgian varieties), juicy khachapuri, homemade cakes, Georgian bread and aged wines. All this, judging by the reviews of Georgian Airlines, is amazingly fresh and tasty.

If necessary, flight attendants offer pillows and cozy blankets.

The economy class on Georgian Airlines aircraft pleases passengers with comfortable seating and increased legroom. The menu varies depending on the duration of the flight. But it always offers hot and cold dishes, drinks (tea, coffee and water), as well as desserts.

Privileges

For children, the carrier has provided discounts. Like that:

A passenger up to two years old inclusive makes a flight at the cost of 10% of the main fare, the second child of the same age flies on a children's ticket;
Travelers from two to twelve years old inclusive fly with a discount of 25 to 50% (it depends on the class of the selected seat).

Unaccompanied Minors

This is an escort service for minors. The fare for the flight for them is set not for children, but for the standard one. But the service itself for children from 5 to 11 years old inclusive is free, for passengers from 12 to 16 years old - 30 euros.

Special conditions

Ladies in position can use the services of a carrier only up to 32 weeks of pregnancy, and this is subject to a positive opinion from the attending physician.

Pets are allowed in the cabin if they are no more than 4 months old (or their weight does not exceed 6 kg). For cages and carriers for animals, there are also certain overall standards (no more than 55 * 35 * 20 cm). All pets that do not meet these conditions fly to luggage compartment. But in any case, Georgian Airways charge a certain fee for their flight. The only exceptions are guide dogs (the owner must have an accompanying document).

Passengers who, due to illness, require a wheelchair, are entitled to carry it on board free of charge.

Today the company offers its customers four new tariffs: FLEXIBLE, STANDARD, LIGHT and BUSINESS. Each has a specific set of services. For the convenience of using this option, a comparative table has been published on the Air Georgia official website.

Appeared and Personal Area". Registration in it makes it possible to save data about each passenger, which allows you to significantly reduce the time for booking or buying an air ticket. All order details are available online here and can therefore be changed or deleted.

The interface of the “Personal Account” tab is multilingual. Georgian, Russian and English languages. And the choice made is saved.

You can pay for a flight with Georgian Airlines today in Russian rubles or euros. The Georgian lari will soon appear in this list. Refunds are also available.

A convenient mobile application has also been developed.

Luggage

Like any carrier, Airzena has certain standards for free baggage allowance. It depends on the chosen flight class and its duration. But on average, this is one piece weighing no more than 5 kg.

For economy class tourists, hand luggage weighing no more than 8 kg is allowed (one piece in the sum of three dimensions - 115 cm). Business class passengers are entitled to 12kg hand luggage.

In the cargo compartment of the aircraft, there are places for passengers' luggage:

Economy class - no more than 23 kg (158 cm). For long-distance flights (Kyiv, St. Petersburg and Moscow) - no more than 25 kg.
Business class - no more than 23 kg (according to the sum of three dimensions - 158 cm)
Children (up to two years old) - 10 kg (no more than 155 cm). Passengers aged 2-12 have the same baggage allowance as adults.

One baby stroller is transported free of charge.

The weight of hand luggage cannot be combined with luggage.

Baggage over a certain limit is charged extra. For example, up to 32 kg on a flight to Europe - 50 EUR, to Israel, Russia, Ukraine - 35 EUR / 40 USD, to Batumi or Yerevan - 25 euros.

The flight of a cat or dog in the cabin will cost 50 EUR / 55 USD. Carrying an animal up to 32 kg in the luggage compartment costs 120 EUR/120 USD.

Ski equipment in the direction of Vienna, Kyiv, St. Petersburg, Moscow is transported free of charge. A set (special clothing, helmet, goggles, a pair of skis, poles or a snowboard, etc.) with a total weight not exceeding 23 kg per tourist is an addition to the norm free baggage.

Finally

The company has been constantly developing since its early days. Therefore, no one is surprised by various innovations. One of them is rapidly gaining popularity - E-ticket. This so-called e-ticket, that is, a paperless form of a conventional travel document. This service has many advantages, but I would especially like to highlight the following:

You can't forget your e-ticket.
You can buy it in any city on the planet (and not just at the place of departure).
Friends or relatives of the future passenger can make a purchase.

And, most importantly, E-ticket is a solid time saver.

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Itinerary receipt (electronic ticket)

Air ticket online- in fact, the same plane ticket, but outwardly in a format that is still unusual for Russians. This electronic ticket in the form of a itinerary receipt you receive in your hands, and all information about the route along with your data is stored in electronic database air carrier. Conveniently. Reliably. Completely confidential!

Online tickets are official documents that confirm the contract between the carrier company and passengers. Externally, an online ticket is a printout of information about the flight on an A4 sheet. During check-in for a flight, it will be enough to present along with an identity document paper ticket on a plane of a familiar type, and an itinerary-receipt (electronic ticket).

Online tickets

What are the advantages of an online ticket? Firstly, it is almost impossible to fake or lose it - all information will be securely stored by the air carrier in the database. Secondly, on e-tickets prices are significantly lower than the prices of their paper counterparts. And, thirdly, check-in of passengers with online tickets takes much less time - you can go through it directly on the website of the carrier company or without a queue at the airport, at a special self-registration kiosk.

How to buy the cheapest flights online?

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Book a ticket online

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Georgian Airways began its history in 1993 under the name Airzena. At that time, its main purpose was the implementation of charter transfers to different countries.

Since 1999, it began to position itself in the market as the national airline of Georgia, and in 2004 changed its name to Georgian Airways.

On the this moment Georgian Airways operates international passenger and cargo flights from Georgia.

The air fleet consists of 8 aircraft of the following brands: Bombardier CRJ-100 and CRJ-200 and Boeing 737 (737-500 and 737-700). This is the first Georgian company to start using Western-style aircraft.

Passenger service

Georgian Airways offers its passengers two classes of service to choose from:

Economy class;
Business Class.

In economy class, passengers can look forward to a varied menu. These are hot and cold dishes, as well as desserts to choose from. The range of drinks consists of coffee, tea and water. Each passenger can use a blanket at will.

Business class provides an improved range of drinks, including alcoholic ones. In addition, passengers have more free space, comfortable tables, blankets, pillows, drinks, as well as DVD players with headphones for a comfortable flight.

Baggage rules

In the cabin of Georgian Airways airliners, each passenger has the opportunity to carry hand luggage free of charge, the weight of which is 5 kg and occupies one seat.

Passengers with reduced mobility can carry a wheelchair on board free of charge.

In the luggage compartment, the following baggage allowances are provided:

economy class passengers can carry baggage weighing 20 kg free of charge;
for business class, the baggage allowance is 30 kg.

The airline also allows pets. In the cabin, passengers can carry an animal weighing no more than 6 kg. The cage must be within 55 x 35 x 20 cm.

Animals weighing more than 6 kg are transported in the baggage compartment.

Loyalty programs

The following benefits for children are provided on board Georgian Airways aircraft:

children under 2 years of age can travel with their parents without providing a special seat with a 90% discount from the standard rate. The second child under 2 years old flies at the same time at the children's fare;
children from 2 to 12 years old can fly with a discount, which is 25%, 33% or 50%. It all depends on the type of passenger transportation.

On Georgian Airways flights, you can carry luggage and hand luggage for free. Animals are also allowed for transportation, for which certain rules are established.

What is the airline's free baggage allowance?

The sum of three dimensions of free baggage must not exceed 158 cm (for children under two years old - 115 cm). Depending on the weight, you can carry for free:

in business class - up to 30 kg;
in economy class - up to 20 kg.

What are the hand baggage allowances?

You can take 1 bag weighing up to 8 kg into the salon, the sum of its three dimensions should not exceed 115 cm (55 x 40 x 20 cm).

In addition to hand luggage, the passenger can carry the following items free of charge:

umbrella;
cane;
bouquet of flowers;
printed publications for in-flight reading;
handbag / men's briefcase;
laptop computer, camera, video camera;
food for the baby during the flight;
cell phone;
crutches;
shopping bag from Duty store Free.

What are the rules for transporting pets in Georgian Airways?

Pets, cats and dogs can be transported on Georgian Airways flights, both in the passenger cabin and in the luggage compartment of the aircraft. In doing so, the rules provide that:

puppies and kittens must be over 4 months old;
animals must be healthy;
pets must be placed in special cages throughout the flight (with the exception of guide dogs).

The weight of the animal and the cage in the passenger cabin must not exceed 6 kg, and the dimensions of the cage must not exceed 55 x 35 x 20 cm. Animals weighing over 6 kg are accepted for carriage in the luggage compartment of the aircraft.

The cage must be:

made of hard plastic with a metal door;
clean, ventilated on three sides;
spacious enough for the animal to fit freely;
the floor of the cage should be covered with absorbent material.

The carriage of animals is not included in the free baggage allowance. It is paid according to the actual weight of the pet (according to the tariff for excess baggage).

At Georgian Airways, online check-in for a flight starts one day before departure. It is recommended to be at the airport at least 2 hours before departure. If the passenger plans to check in at the counter and is traveling with luggage, they need to arrive at the airport even earlier. Passengers with increased needs must agree on a flight at least 3 days before departure.

Pregnant women can fly with Georgian Airways until the 36th week of pregnancy. You need to take a medical certificate with you to check-in, in which the flight is allowed. You can also register on the official website of Georgian Airways, but you will need to present a medical certificate at the airport.

Baggage cost on Georgian Airways flights

In Georgian Airways, payment for baggage depends on the rules in force on the direction and within the specific fare. Valuable items, such as jewelry or laptops, Georgian Airways recommends placing not in luggage, but in hand luggage.

The maximum size of baggage that is allowed to be carried free of charge is 158 cm in the sum of 3 measurements. Children under 2 years of age can carry smaller luggage - a maximum of 115 cm in the sum of 3 measurements.

You can transport for free:

in business class - up to 30 kg;
in economy class - up to 20 kg;
infants under 2 years old in the arms of parents - up to 10 kg in any class;
children over 2 years old - the same as adults with similar tickets.

In Georgian Airways, the cost of baggage that is transported in excess of the norms is determined by the tariffs in force on the direction. Animals are transported either in the cabin or in the luggage compartment of the aircraft. Georgian Airways does not accept pregnant animals on board. You should pay for their transportation according to the excess baggage rates. The exception is guide dogs, which fly for free.

Carriage rules and size of hand luggage on Georgian Airways flights

The standard size of hand luggage in Georgian Airways is 55x40x20 cm or 115 cm in the sum of 3 measurements. Maximum weight 1 place - 8 kg. This rule applies to both business and economy class. With Georgian Airways hand luggage you can additionally carry 1 personal item free of charge - a laptop, a backpack, a handbag, flowers.

Infants under 2 years of age are entitled to a free child car seat or bassinet or foldable stroller. Liquids are transported in 100 ml containers folded into 1 transparent bag. The maximum volume of such a liquid is 1 liter.

Meals on board Georgian Airways

On Georgian Airways flights, meals consist of Georgian cuisine. Muslim or kosher meals are not provided in Georgian Airways, however, all on-board meals do not contain pork. During fasts and religious holidays, passengers are offered a special Lenten menu.

How to exchange or return a Georgian Airways ticket?

In Georgian Airways, the procedure for returning tickets depends on the place of purchase. To return a ticket purchased on the website, you need to contact the company's call center. You also need to do the same to return tickets for a plane that takes off in less than a day.

If the ticket was bought through an agent, you need to contact him. At Georgian Airways, both return and exchange of tickets are carried out according to the rules and tariffs in force on the direction.

Georgian Airways bonus program

There is no bonus program for passengers who frequently purchase Georgian Airways tickets.